Oki B6100n Guide: Installation (B6100) - Page 67

Oki B6100 Installation Guide A-3 Service and Support Service and Support United States and Canada Oki Data is firmly committed to the satisfaction of our customers. If you have a problem that your customer documentation cannot solve, contact the listed sources for service or support. Sales and Service Dealers: United States and Canada Consult the store location where you purchased your machine, or contact Oki Data for the location of the nearest Authorized Oki Data Service Dealer. ■ Prices and minimum charges may vary. ■ Proof of purchase is required for warranty work. Be sure to retain your purchase docu- ments. Telephone Support: United States and Canada Oki Data Customer Information System Automated Attendant 1-800-654-3282 (1-800-OKI-DATA) Toll Free in the U.S. and Canada For quick answers to commonly-asked questions, the Automated Attendant is available 24 hours a day, 7 days a week. The system can provide immediate assistance with: ■ Basic operating procedures ■ Sales and service referrals ■ Parts and consumable referrals ■ Product information Customer Support Professionals 1-800-654-3282 (1-800-OKI-DATA) Toll Free in the U.S. and Canada Customer Support Professionals are available 24 hours a day, 7 days a week. Please be sure that you are calling from a telephone close to your machine so you can describe your problem accurately. Our Customer Support Professionals are trained on all current OKI products. They can answer your questions regarding: ■ Locations of sales and service dealers ■ Installation of your machine ■ Usage/normal maintenance of your machine ■ Error message interpretation/solutions ■ Parts and supplies identification ■ Consumer relations Oct 02