Oki C941dn C911dn/C931dn/C941dn Troubleshooting Guide - Page 10
Troubleshooting solutions procedure
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Troubleshooting Maintenance Troubleshooting solutions procedure zzTroubleshooting solutions procedure 1 This chapter describes the procedure for solving the problems occurred while using the printer. If you are unable to solve the problem with this procedure, contact the designated customer service center. Is error message or error code displayed on the control panel? 2 If it is displayed When there is a display of paper jam, refer to the page 11 and solve it. When there is a display of replacement timing or service life of consumables and maintenance items, refer to the page 52 and solve it. When there is a display of other errors, refer to the page 31 and solve it. If it is not displayed In the even to trouble refer to the following pages for solution. zz Unable to print: page 40 zz Printer drivers cannot be installed: page 44 zz Unable to print with fine quality: page 47 zz Abnormal paper feeding: page 50 When you cannot solve Record the error message displayed on the control panel. Call your designated help desk. Index - 10 -