Oki C941dn C911dn/C931dn/C941dn Troubleshooting Guide - Page 49

Select [Admin Setup]>[Color, Composite Black CMYK].

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Symptom Does not print with color shades as you thought. CMY 100% solid is thin. Printing Troubles Cause Troubleshooting Reference pages Low toner. Replace the toner cartridge. page 55 1 Setting of [Black Finish] is not In the [Black Finish] of printer Advanced matching with the application. driver, select [True Black (K)] or [Composite Black (CMYK)]. Troubleshooting Change color matching options. Change to color matching option Advanced of the printer driver. No color balance. Misalignment of color. Select [Calibration] on the Advanced operation panel, and then run [Adjust Density]. Open the toner replacement Advanced 2 cover at once, and the close it again. Select [Calibration] on the operation panel, and then run [Adjust Registration]. Maintenance [CMY 100% Density] is set to [Disable]. Select [Admin Setup]>[Color Setup]>[CMY 100%] in the operation panel, and select [Enable]. Advanced Index Black spots or white spots appear. Stains are printed. Paper not supported. In the case of cycle length of about 125 mm, image drum may be unclean or there may be dents on it. Use recommended paper. Gently wipe the image drum with a soft tissue paper. If there are dents, replace the image drum. Paper is moist. Paper not supported. Replace with a new paper. Use recommended paper. Basic page 57 Basic The entire paper is printed The device might have broken Contact your designated - black. down. customer service centre. Nothing is printed. ? White streaks occur. Multiple pages were fed in one Re-set the papers after flipping - round of printing. through. The device might have broken Contact your designated - down. customer service centre. Paper is moist. Paper not supported. Replace with a new paper. Use recommended paper. Basic - 49 -

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49
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Printing Troubles
Troubleshooting
1
2
Index
Maintenance
Symptom
Cause
Troubleshooting
Reference
pages
Does not print with color
shades as you thought.
Low toner.
Replace the toner cartridge.
page 55
Setting of [Black Finish] is not
matching with the application.
In the [Black Finish] of printer
driver, select [True Black (K)] or
[Composite Black (CMYK)].
Advanced
Change color matching options.
Change to color matching option
of the printer driver.
Advanced
No color balance.
Select [Calibration] on the
operation panel, and then run
[Adjust Density].
Advanced
Misalignment of color.
Open the toner replacement
cover at once, and the close it
again.
Select [Calibration] on the
operation panel, and then run
[Adjust Registration].
Advanced
CMY 100% solid is thin.
[CMY 100% Density] is set to
[Disable].
Select [Admin Setup]>[Color
Setup]>[CMY 100%] in the
operation panel, and select
[Enable].
Advanced
Black spots or white spots
appear.
Paper not supported.
Use recommended paper.
Basic
In the case of cycle length of
about 125 mm, image drum
may be unclean or there may
be dents on it.
Gently wipe the image drum
with a soft tissue paper.
If there are dents, replace the
image drum.
page 57
Stains are printed.
Paper is moist.
Replace with a new paper.
-
Paper not supported.
Use recommended paper.
Basic
The entire paper is printed
black.
The device might have broken
down.
Contact your designated
customer service centre.
-
Nothing is printed.
?
Multiple pages were fed in one
round of printing.
Re-set the papers after flipping
through.
-
The device might have broken
down.
Contact your designated
customer service centre.
-
White streaks occur.
Paper is moist.
Replace with a new paper.
-
Paper not supported.
Use recommended paper.
Basic