Oki C941dn C911dn/C931dn/C941dn Troubleshooting Guide - Page 45

Problems concerning restrictions of OS

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Problems concerning restrictions of OS Printing Troubles „„Restrictions concerning Windows 7/Windows 8/Windows Vista/Windows 1 Server 2008 R2/Windows Server 2008/Windows Server 2012 Troubleshooting Item Symptom Causes and Troubleshooting Printer driver Help does not appear. The Help function is not supported by the PS printer driver. Network Extension The "User Account When starting installer or utility, the [User Account Control] Control" dialog appears. dialog may appear. Click [Yes] or [go], and run installer or utility as administrator. Clicking [No] or [Cancel] will not start installer or utility. 2 Help does not appear. The Help function is not supported. Maintenance The "User Account Control" dialog appears. When starting installer or utility, the [User Account Control] dialog may appear. Click [Yes] or [go], and run installer or utility as administrator. Clicking [No] or [Cancel] will not start installer or utility. The [Program compatibility assistant] dialog will appear. When the [Program compatibility assistant] dialog appears after completion of installation (including when installation is aborted in the middle), ensure to click [This program installed correctly]. Color Correct Utility The "User Account Control" dialog appears. When starting installer or utility, the [User Account Control] dialog may appear. Click [Yes] or [go], and run installer or utility as administrator. Clicking [No] or [Cancel] will not start installer or utility. Index The [Program compatibility assistant] dialog will appear. When the [Program compatibility assistant] dialog appears after completion of installation (including when installation is aborted in the middle), ensure to click [This program installed correctly]. Color sample print utility The "User Account Control" dialog appears. When starting installer or utility, the [User Account Control] dialog may appear. Click [Yes] or [go], and run installer or utility as administrator. Clicking [No] or [Cancel] will not start installer or utility. The [Program compatibility assistant] dialog will appear. When the [Program compatibility assistant] dialog appears after completion of installation (including when installation is aborted in the middle), ensure to click [This program installed correctly]. PS Gamma Adjuster The "User Account Control" dialog appears. When starting installer or utility, the [User Account Control] dialog may appear. Click [Yes] or [go], and run installer or utility as administrator. Clicking [No] or [Cancel] will not start installer or utility. The [Program compatibility assistant] dialog will appear. When the [Program compatibility assistant] dialog appears after completion of installation (including when installation is aborted in the middle), ensure to click [This program is successfully installed]. - 45 -

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45
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Printing Troubles
Troubleshooting
1
2
Index
Maintenance
Problems concerning restrictions of OS
±
Restrictions concerning Windows 7/Windows 8/Windows Vista/Windows
Server 2008 R2/Windows Server 2008/Windows Server 2012
Item
Symptom
Causes and Troubleshooting
Printer driver
Help does not appear.
The Help function is not supported by the PS printer driver.
The "User Account
Control" dialog appears.
When starting installer or utility, the [User Account Control]
dialog may appear. Click [Yes] or [go], and run installer or
utility as administrator. Clicking [No] or [Cancel] will not
start installer or utility.
Network Extension
Help does not appear.
The Help function is not supported.
The "User Account
Control" dialog appears.
When starting installer or utility, the [User Account Control]
dialog may appear. Click [Yes] or [go], and run installer or
utility as administrator. Clicking [No] or [Cancel] will not
start installer or utility.
The [Program
compatibility assistant]
dialog will appear.
When the [Program compatibility assistant] dialog appears
after completion of installation (including when installation
is aborted in the middle), ensure to click [This program
installed correctly].
Color Correct Utility
The "User Account
Control" dialog appears.
When starting installer or utility, the [User Account Control]
dialog may appear. Click [Yes] or [go], and run installer or
utility as administrator. Clicking [No] or [Cancel] will not
start installer or utility.
The [Program
compatibility assistant]
dialog will appear.
When the [Program compatibility assistant] dialog appears
after completion of installation (including when installation
is aborted in the middle), ensure to click [This program
installed correctly].
Color sample print utility
The "User Account
Control" dialog appears.
When starting installer or utility, the [User Account Control]
dialog may appear. Click [Yes] or [go], and run installer or
utility as administrator. Clicking [No] or [Cancel] will not
start installer or utility.
The [Program
compatibility assistant]
dialog will appear.
When the [Program compatibility assistant] dialog appears
after completion of installation (including when installation
is aborted in the middle), ensure to click [This program
installed correctly].
PS Gamma Adjuster
The "User Account
Control" dialog appears.
When starting installer or utility, the [User Account Control]
dialog may appear. Click [Yes] or [go], and run installer or
utility as administrator. Clicking [No] or [Cancel] will not
start installer or utility.
The [Program
compatibility assistant]
dialog will appear.
When the [Program compatibility assistant] dialog appears
after completion of installation (including when installation
is aborted in the middle), ensure to click [This program is
successfully installed].