Oki C941dn C911dn/C931dn/C941dn Troubleshooting Guide - Page 34

Category, Message displayed on the, liquid crystal panel, Error, <ATTENTION&gt, Troubleshooting

Page 34 highlights

Troubleshooting Maintenance Index When a message related to replacement of consumables appears Category Message displayed on the liquid crystal panel Error code lamp Causes and Troubleshooting Reference pages 1 Image Drum 2 Printing has been stopped because the lifespan of the image drum has reached Replace [COLOR] Image Drum Please see HELP for details Image Drum not properly installed Check Image Drum Please see HELP for details 6800 6801 6802 6803 6804 6805 3400 3401 3402 3403 3404 3405 Blinking Blinking The lifespan of the image drum has been reached. You cannot continue printing. Press the [HELP] button, and solve according to the guidance shown on the Help screen. Image drum shown in the message has not been set correctly. Press the [HELP] button, and solve according to the guidance shown on the Help screen. page 57 - Waste Waste Toner Full 357 Toner Box Install New Waste Toner Box Please see HELP for details Blinking Waste toner is full. If you re-set and use a waste toner box that is already used, there is a risk of the waste toner overflowing, so please replace it with a new waste toner box. Press the [HELP] button, and solve according to the guidance shown on the Help screen. page 67 Fuser Unit Fuser Unit Life Install New Fuser Unit Please see HELP for details 354 Blinking Lifespan of the fuser unit has page 65 reached Press the [HELP] button, and solve according to the guidance shown on the Help screen. Belt Unit Belt Unit Life Install New Belt Unit Please see HELP for details 355 Blinking Lifespan of the belt unit and page 60 the transfer roller unit has been reached. Press the [HELP] button, and solve according to the guidance shown on the Help screen. - Caution, unknown consumable 709 Blinking You can use any consumables - detected in your product, but you must Go to User Manual "Trouble accept the risks of using non- Shooting" to restore operation genuine consumables. If the use of non-genuine consumables causes damage to the product or results in your product not functioning to its full specification, then such damage or effect on the product is not covered by warranty. To accept these risks and to restore function; 1. Turn off your product. 2. Press and hold the [CANCEL] button and turn your product on. 3. After start up, release the [CANCEL] button. Note This operation will be recorded for future reference. - 34 -

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34
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When a message related to replacement of consumables appears
Troubleshooting
1
2
Index
Maintenance
Category
Message displayed on the
liquid crystal panel
Error
code
<ATTENTION>
lamp
Causes and
Troubleshooting
Reference
pages
Image
Drum
Printing has been stopped
because the lifespan of the
image drum has reached
Replace [COLOR] Image Drum
Please see HELP for details
6800
6801
6802
6803
6804
6805
Blinking
The lifespan of the image drum
has been reached.
You cannot continue printing.
Press the [HELP] button, and
solve according to the guidance
shown on the Help screen.
page 57
Image Drum not properly
installed
Check Image Drum
Please see HELP for details
3400
3401
3402
3403
3404
3405
Blinking
Image drum shown in the
message has not been set
correctly.
Press the [HELP] button, and
solve according to the guidance
shown on the Help screen.
-
Waste
Toner Box
Waste Toner Full
Install New Waste Toner Box
Please see HELP for details
357
Blinking
Waste toner is full.
If you re-set and use a waste
toner box that is already used,
there is a risk of the waste toner
overflowing, so please replace it
with a new waste toner box.
Press the [HELP] button, and
solve according to the guidance
shown on the Help screen.
page 67
Fuser Unit
Fuser Unit Life
Install New Fuser Unit
Please see HELP for details
354
Blinking
Lifespan of the fuser unit has
reached
Press the [HELP] button, and
solve according to the guidance
shown on the Help screen.
page 65
Belt Unit
Belt Unit Life
Install New Belt Unit
Please see HELP for details
355
Blinking
Lifespan of the belt unit and
the transfer roller unit has been
reached.
Press the [HELP] button, and
solve according to the guidance
shown on the Help screen.
page 60
-
Caution, unknown consumable
detected
Go to User Manual "Trouble
Shooting" to restore operation
709
Blinking
You can use any consumables
in your product, but you must
accept the risks of using non-
genuine consumables. If the use
of non-genuine consumables
causes damage to the product
or results in your product
not functioning to its full
specification, then such damage
or effect on the product is not
covered by warranty. To accept
these risks and to restore
function;
1. Turn off your product.
2. Press and hold the [CANCEL]
button and turn your product
on.
3. After start up, release the
[CANCEL] button.
Note
This operation will be recorded
for future reference.
-