Oki PM4410 Users' Guide OkiLAN 6100e+ - Page 129

Section 4 - Appendix A - Troubleshooting Static Route Entry If the OkiLAN 6100e+ has printed a configuration page showing the default address, but it cannot be reached through telnet, check the following: • Display the host's routing tables with the 'netstat r' command. Verify the route has been set correctly. • If the route is set correctly, try pinging the device. • Verify the OkiLAN 6100e+ is on the same subnet as the host from which you are telneting. As a drastic measure, try creating an isolated subnet with your host and the OkiLAN 6100e+. If you are using 10BASE2, run the cable directly from the host to the OkiLAN 6100e+. If using 10BASE-T cabling, connect the host to the OkiLAN 6100e+ through a hub not connected to any other host. • If the static route has been set up and can telnet to the OkiLAN 6100e+, but your changes do not seem to be saved, check the host's routing tables. You might have telneted to a different OkiLAN 6100e+ than the one you intended. While in telnet, select the second menu option, Show Network/Printer Information. The hardware address and serial number are displayed. Verify they are the same as the unit you are configuring. • Turn off the OkiLAN 6100e+ you want to configure. Run telnet again. If you reach a different device, there is an IP address conflict. • If you are able to ping to the OkiLAN 6100e+, but are unable to telnet, the IP address is probably being shared with another device that does not support telnet. TCP/IP OKI OkiLAN 6100e+ User's Guide IV - 51