Oki PM4410 Users' Guide OkiLAN 6100e+ - Page 21

Hardware Installation Section I - Appendix A - Hardware Troubleshooting Unable to Print If your OkiLAN 6100e+ passes self-test and you are unable to print a configuration sheet or are unable to send data to the printer via the OkiLAN 6100e+, check the following: • Printer configuration • Printer hardware/port enabled • Computer network adapter cards • Cabling and/or connectors • Application software configuration Error Messages If you receive the following message from within the software: ST: Cable not connected Self-test has determined the network cable is not connected. Check the cable connection to the OkiLAN 6100e+. If you find the cable is connected and you are still receiving this message or any other ÒST:Ó error message, power the printer/print server off and on. If the error continues, connect the OkiLAN 6100e+ to a network connection that is functioning correctly (for example: a connection that a currently operating PC is on). If the error still continues, call Okidata Customer Support: Within about 10 seconds of initialization, the status lights should indicate that the printer port and network connections have been established. If the status lights remain off, call Okidata Customer Support. After initialization, press the TEST button on the back panel of the OkiLAN 6100e+. If a configuration page prints, then the printer and OkiLAN are operational: any problems you experience are probably caused by the network or network connection. OKI OkiLAN 6100e+ User's Guide I - 11