Palm P80880US Handbook - Page 301
Recharging problems, Password problems
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Recharging problems Recharging problems Problem When I connect my handheld to a power source using the power adapter cable, it does not charge. Solution Try each of these in turn: s Confirm that your handheld is firmly connected to the power adapter cable. s Confirm that your power adapter cable is plugged into an AC outlet that has power. s Press the power button, and then tap the Home icon . Confirm that there is a lightening bolt on the battery icon at the top of the screen. s Charge your handheld for at least three full hours. Password problems Problem Solution I forgot the password, and my handheld is not locked. s First, use the password hint to try to remember the password. If this doesn't help or if you do not have a password hint, you can use Security to delete the password, but your handheld deletes all entries marked as private. However, if you perform a HotSync operation before you delete the password, the HotSync process backs up all entries, whether or not they are marked private. Then you can follow these steps to restore your private entries: a. Use the Palm Desktop software and the cable or infrared communication to synchronize your data. b. Tap Forgotten Password in Security to remove the password and delete all private records. c. Perform a HotSync operation to synchronize your data and restore the private records by transferring them from your computer to your handheld. I forgot the password, and my handheld is locked. s First, use the password hint to try to remember the password. If this doesn't help or if you do not have a password hint, you must perform a hard reset to continue using your handheld. See "Performing a hard reset" in Appendix A for more information. 291
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