Panasonic KX FLB801 Mfp Laser Fax - Page 73

9. Help

71

For assistance, please visit http://www.panasonic.com/consumersupport

9.3.3 Fax – sending

9.3.4 Fax – receiving

I cannot operate the help

function, adjust volumes

or program the features.

L

The unit is set to the scan mode. Press

{

COPY

}

or

{

FAX

}

to switch

to the copy mode or fax mode. If you still have this problem, contact

our service personnel.

Problem

Cause & Solution

Problem

Cause & Solution

I cannot send documents.

L

The telephone line cord is connected to the

[

EXT

]

jack on the unit.

Connect to the

[

LINE

]

jack (page 21).

L

The other party’s fax machine is busy or has run out of recording

paper. Try again.

L

The other party’s machine is not a fax machine. Check with the

other party.

L

The other party’s fax machine failed to answer the fax

automatically. Send the fax manually (page 28).

I cannot send a fax

overseas.

L

Use the overseas transmission mode (feature #411 on page 61).

L

Add two pauses at the end of the telephone number or dial

manually.

The other party complains

that letters on their

received document are

distorted.

L

If your line has special telephone services such as call waiting, the

service may have been activated during fax transmission. Connect

the unit to a line that does not have these services.

L

Another telephone on the same line is off the hook. Hang up the

extension telephone and try again.


that letters on their

received document are

not clear.

L

Try copying the document. If the copied image is clear, there may

be something wrong with the other party’s machine.

L

The original document is too dark or too light. Change the contrast

setting by pressing

{

CONTRAST

}

, then

{V}

or

{^}

, and try again.


that black lines, white

lines or smudges appear

on their received

document.

L

The glass or rollers are dirty with correction fluid, etc. Clean them

(page 84, 87). Please do not insert a document before correction

fluid has dried completely.

Problem

Cause & Solution

I cannot receive

documents.

L

You may have subscribed to a voice mail service due to service

packs offered by your telephone company. Fax reception may not

be possible when voice mail is activated so we recommend you to:

–

contact your telephone company and request to deactivate

voice mail service, or

–

subscribe to a Distinctive Ring service (page 42).

L

The telephone line cord is connected to the

[EXT]

jack on the unit.

Connect to the

[LINE]

jack (page 21).

Section	Page
Location of Controls	2
Location of Controls	2
Location of controls	3
Important Information	5
Safety Instructions	5
Important safety instructions	5
For best performance	7
Table of Contents	9
Introduction and Installation	11
Accessories	11
1.2 Accessory information	12
Finding the Controls	12
1.3 Description of buttons	12
1.4 Overview	13
Installation	15
1.5 Toner cartridge and drum unit	15
1.6 Document tray	17
1.7 Output tray	17
1.8 Recording paper	20
Preparation	23
Connections and Setup	23
2.1 Connections	23
2.2 Dialing mode	24
2.3 Selecting the operation mode (Fax/Copy/Scan)	24
Help Button	25
2.4 Help function	25
Volume	25
2.5 Adjusting volume	25
Initial Programming	25
2.6 Date and time	26
2.7 Your logo	27
2.8 Your fax number	29
Fax	30
Sending Faxes	30
3.1 Using the unit as a fax machine	30
3.2 Sending a fax manually	30
3.3 Document requirements	32
3.4 Storing items for the one-touch dial feature and navigator directory	33
3.5 Sending a fax using one-touch dial feature and navigator directory	35
3.6 Broadcast transmission	36
Receiving Faxes	37
3.7 Receiving a fax automatically – Auto answer ON	38
3.8 Receiving a fax manually – Auto answer OFF	38
3.9 Using the unit with an answering machine	39
3.10 Junk fax prohibitor (preventing fax reception from undesired callers)	40
Caller ID	42
4.1 Caller ID service	42
4.2 Viewing and calling back using caller information	42
4.3 Storing caller information	43
Distinctive Ring	44
5.1 Distinctive Ring service from your phone company	44
5.2 Using two or more phone numbers on a single telephone line	44
5.3 Using three or more phone numbers on a single telephone line	44
5.4 Programming the ring pattern assigned for fax	45
Copy	46
6.1 Using the unit as a copy machine	46
6.2 Making a copy	46
6.3 More copying features	48
Multi-Function Station software	50
Setup	50
7.1 Connecting to a computer	50
7.2 Installing Multi- Function Station	50
7.3 Starting Multi-Function Station	52
Printing	52
7.4 Using the unit as a printer	52
Scanning	55
7.5 Using the unit as a scanner	55
Remote Control	56
7.6 Operating the unit from your computer	56
PC Fax	57
7.7 Fax sending/receiving using Multi-Function Station	57
7.8 Confirming the status of the unit	58
7.9 Other information (KX- FLB811 only)	58
Programmable Features	60
Features Summary	60
8.1 Programming	60
8.2 Basic features	61
8.3 Fax features	63
8.4 Copy features	67
Help	68
Error Messages	68
9.2 Error messages – Display	69
Troubleshooting	72
9.3 When a function does not work, check here	72
Replacement	78
9.4 Replacing the toner cartridge and the drum unit	78
Jams	81
9.5 Recording paper jam	81
9.6 Document jams (Auto document feeder)	85
Cleaning	86
9.7 Cleaning the white plate and glasses	86
9.8 Cleaning the document feeder rollers	89
General Information	91
10.1 Reference lists and reports	91
10.2 Specifications	92
10.3 FCC and Other Information	95
10.4 Limited Warranty	97
10.5 Customer Services directory	99

Panasonic KX FLB801 Mfp Laser Fax - Page 73

Fax - sending, 3.4 Fax - receiving, Cause & Solution

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