Ricoh IM 5000 User Guide - Page 262
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10. Troubleshooting Message Cause Solution and reference "Booklet/Half Fold is not available with the settings. The job has been cancelled." A setting in which Booklet or Half-fold cannot be performed was specified, and printing was canceled. Check the setting for the availability of the Booklet or Half-fold function. page 302 "List of Specifications" "Cannot access the Memory Storage Device." An SD card or USB flash memory device is unavailable for use. • Check that the external media is formatted in FAT16 or FAT32, and write protection is not enabled on the media. • Check that the external media is not corrupted or damaged. "Cannot store data The paper size is of this size." too large. Reduce the paper size of the document to send. The document to send cannot be stored at a custom size. "Classification Code is incorrect. The job has been cancelled." A classification code is not specified. Consult the machine administrator for the classification code, and enter the code in [Classification Code] in "Detailed Settings" on the [Basic] tab [Modify] under "Job Type" in the printer driver. The document was printed in a printer driver that does not support the classification code. Request the machine administrator to change the setting of the classification code. Machine administrator: Change [Classification Code] to [Optional] in Web Image Monitor if necessary. See "Managing the Number of Printed Sheets Using the Classification Code", User Guide (Full Version). "Collate has been cancelled." The sort function was canceled. Turn off the power of the machine, wait for 10 seconds or more after confirming that the main power indicator is turned off, and then turn on the power. page 17 "Turning On and Off the Power" 260