Ricoh IM 5000 User Guide - Page 281

See Using the Protection Function to, Prevent the Misuse of Addresses, User

Page 281 highlights

When a Message Appears While Using the Scanner Function Message Cause Solution and reference "Not all of the image will be scanned. Check the ratio and then press [Start] again." The scaling factor Specify a smaller value in [Send Settings] specified in [Scan Ratio] [Scan Ratio]. is too large. The paper size specified in [Scan Ratio] [Specify Size] requires a reduction value smaller than 25%. Specify a paper size for which a reduction ratio greater than 25% is specified in [Send Settings] [Scan Ratio] [Specify Size]. "Programmed. Cannot program the destination(s) that is not programmed in the address book." A folder specified by Manual Entry is included among the programmed destinations. Register the destination in the address book of the machine, and then register it to a program. "Programmed. Cannot program the folder destination(s) with protection code(s)." A destination specified with a protection code is included among the programmed destinations. • You cannot program a destination specified with a protection code. Specify this destination individually. • To program this destination, cancel the protection code and then register the destination to a program. See "Using the Protection Function to Prevent the Misuse of Addresses", User Guide (Full Version). "SMTP authentication email address and administrator email address mismatch." The SMTP authentication e-mail address is not registered in the administrator email address. Register the SMTP authentication e-mail address in [Settings] [System Settings] [Send (Email/Folder)] [Email] [Administrator's Email Address]. "Some invalid destination(s) contained. Do you want to select only valid destination(s)?" The group contains an e-mail address. When sending data to a destination other than an e-mail address, press [Yes]. 279

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Message
Cause
Solution and reference
"Not all of the image will
be scanned. Check the
ratio and then press
[Start] again."
The scaling factor
specified in [Scan Ratio]
is too large.
Specify a smaller value in [Send Settings]
[Scan Ratio].
The paper size specified
in [Scan Ratio]
[Specify Size] requires a
reduction value smaller
than 25%.
Specify a paper size for which a reduction
ratio greater than 25% is specified in [Send
Settings]
[Scan Ratio]
[Specify Size].
"Programmed. Cannot
program the
destination(s) that is not
programmed in the
address book."
A folder specified by
Manual Entry is
included among the
programmed
destinations.
Register the destination in the address book of
the machine, and then register it to a program.
"Programmed. Cannot
program the folder
destination(s) with
protection code(s)."
A destination specified
with a protection code is
included among the
programmed
destinations.
You cannot program a destination
specified with a protection code. Specify
this destination individually.
To program this destination, cancel the
protection code and then register the
destination to a program.
See "Using the Protection Function to
Prevent the Misuse of Addresses", User
Guide (Full Version).
"SMTP authentication
email address and
administrator email
address mismatch."
The SMTP
authentication e-mail
address is not registered
in the administrator e-
mail address.
Register the SMTP authentication e-mail
address in [Settings]
[System Settings]
[Send (Email/Folder)]
[Email]
[Administrator's Email Address].
"Some invalid
destination(s) contained.
Do you want to select
only valid
destination(s)?"
The group contains an
e-mail address.
When sending data to a destination other than
an e-mail address, press [Yes].
When a Message Appears While Using the Scanner Function
279