Ricoh IM 5000 User Guide - Page 287
See Installing the TWAIN Driver, User Guide, Close the ADF.
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When a Message Appears While Using the Scanner Function Message Cause Solution and reference "Scanner is not available. Check the scanner connection status." An access mask is specified. The power of the machine is not turned on, or the machine is not connected to the network correctly. Consult your administrator. Check that the machine is turned on, and connected to the network correctly. The firewall function is enabled on the computer. Configure the firewall function of the computer to allow communication of the application used, or disable the firewall function. The IP address of the machine could not be resolved from the host name. Check that the host name of the machine is configured in Network Connection Tool that is installed with the TWAIN driver. See "Installing the TWAIN Driver", User Guide (Full Version). The IPv6 address could not be obtained when only IPv6 is enabled on the machine. Log in to Web Image Monitor in the administrator mode, and select [Active] in [IPv4] "LLMNR" under [Device Management] [Configuration] "Network". "Scanner is not available on the specified device." The TWAIN scanner function is disabled on the machine. The TWAIN scanner function cannot be used. "Scanner is not ready. Check the scanner and the options." The ADF is open. Close the ADF. "Scanning has been aborted because memory in Mainframe became full." The amount of available space on the hard disk of the machine is insufficient when scanning is performed with the [Read-ahead] check box selected in the TWAIN driver. • Clear the [Read-ahead] check box in the TWAIN driver. • Erase documents that are no longer needed from the machine. 285
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