Ricoh IM 5000 User Guide - Page 270

10. Troubleshooting Message "Punch has been cancelled." "Receiving data failed." "Sending data failed." "Staple error occurred. The job has been cancelled." "Staple has been cancelled." Cause Solution and reference The Punch function was canceled because the staple position is specified incorrectly. Check the orientation of the paper and print data, and the specified punch position. See "Punching Holes on Printed Pages", User Guide (Full Version). Transmission of Send the data again. data was canceled. Transmission of data from the printer driver was canceled. Check that the computer is operating normally. The number of sheets that can be stapled was exceeded, and printing was canceled. Check the number of sheets that can be stabled on the finisher in use. page 302 "List of Specifications" The staple function was canceled because the number of sheets exceeds the maximum that can be stapled or the staple position is specified incorrectly. Check the specification of the finisher in use, and specify the setting accordingly. • Number of sheets that can be stapled together page 302 "List of Specifications" • Staple position that can be specified on different paper orientation and print data orientation See "Stapling Printed Pages", User Guide (Full Version). Certain settings can produce staple results that might not be as expected when the paper is delivered to the output tray. A malfunction occurred temporarily on the machine. Turn off the power of the machine, wait for 10 seconds or more after confirming that the main power indicator is turned off, and then turn on the power. page 17 "Turning On and Off the Power" 268