Samsung NE59J7850WG/AA User Manual - Page 50

close to the element., oven controls.

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Troubleshooting Problem Possible cause Oven smokes excessively during broiling. The control has not been set properly. The meat has been placed too close to the element. The meat has not been properly prepared. Food does not bake or roast properly. Grease has built up on oven surfaces. The oven controls have not been set correctly. The oven rack has been positioned incorrectly or is not level. Incorrect cookware or cookware of improper size is being used. The oven sensor needs to be adjusted. Solution Refer to the section on setting oven controls. Reposition the rack to provide proper clearance between the meat and the element. Preheat the broil element for searing. Remove the excess fat from the meat. Cut away fatty edges that may curl, leaving the lean intact. Regular cleaning is necessary when broiling frequently. See the chapter on operating the oven. See the section on using the oven racks on page 30. See the section on adjusting the thermostat on page 38. Problem Food does not broil properly. The oven temperature is too hot or too cold. The oven will not self-clean. Possible cause The serving size may not be appropriate. The rack has not been properly positioned. Cookware not suited for broiling. In some areas, the power (voltage) may be low. The oven sensor needs to be adjusted. The oven temperature is too high to start a self-clean operation. The oven controls have been set incorrectly. A self-cleaning cycle cannot be started if the oven lockout feature has been activated or if a radiant surface element is on. Solution Refer to the cooking guide for serving sizes and try again. See the broiling recommendation guide on page 35. Use suitable cookware. • Preheat the broil element for 10 minutes. • See the broiling recommendation guide on page 35. See the section on adjusting the thermostat on page 38. Allow the range to cool and then reset the controls. See the section on selfcleaning on page 40. Release the oven lockout (see page 39). Make sure all surface elements are turned off. Troubleshooting 50 English

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50 English
Troubleshooting
Troubleshooting
Problem
Possible cause
Solution
Food does not
broil properly.
The serving size may not be
appropriate.
Refer to the cooking guide for
serving sizes and try again.
The rack has not been
properly positioned.
See the broiling
recommendation guide on
page
35
.
Cookware not suited for
broiling.
Use suitable cookware.
In some areas, the power
(voltage) may be low.
•
Preheat the broil element
for 10 minutes.
•
See the broiling
recommendation guide
on page
35
.
The oven
temperature is
too hot or too
cold.
The oven sensor needs to be
adjusted.
See the section on adjusting
the thermostat on page
38
.
The oven will
not self-clean.
The oven temperature is
too high to start a self-clean
operation.
Allow the range to cool and
then reset the controls.
The oven controls have been
set incorrectly.
See the section on self-
cleaning on page
40
.
A self-cleaning cycle cannot
be started if the oven lockout
feature has been activated or
if a radiant surface element
is on.
Release the oven lockout
(see page
39
). Make sure all
surface elements are turned
off.
Problem
Possible cause
Solution
Oven smokes
excessively
during broiling.
The control has not been set
properly.
Refer to the section on setting
oven controls.
The meat has been placed too
close to the element.
Reposition the rack to provide
proper clearance between
the meat and the element.
Preheat the broil element for
searing.
The meat has not been
properly prepared.
Remove the excess fat from
the meat. Cut away fatty
edges that may curl, leaving
the lean intact.
Grease has built up on oven
surfaces.
Regular cleaning is necessary
when broiling frequently.
Food does not
bake or roast
properly.
The oven controls have not
been set correctly.
See the chapter on operating
the oven.
The oven rack has been
positioned incorrectly or is
not level.
See the section on using the
oven racks on page
30
.
Incorrect cookware or
cookware of improper size is
being used.
The oven sensor needs to be
adjusted.
See the section on adjusting
the thermostat on page
38
.