Samsung NE59J7850WG/AA User Manual - Page 52

Information codes, English, Displayed, Possible cause, Solution, Problem

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Troubleshooting DRAWER Problem The Drawer does not slide smoothly or drags. The Warming drawer will not work. Excessive condensation in the drawer. Food dries out in the warming drawer. Possible cause The drawer is out of alignment. The drawer is over-loaded or the load is unbalanced. A fuse in your home may be blown or circuit breaker tripped. The controls are not set correctly. There is liquid present in the drawer. Uncovered foods. The temperature is set too high. Moisture is escaping. The drawer is not fully closed. Solution Fully extend the drawer and push it all the way in. See the page 39. Reduce weight. Redistribute drawer contents. Replace the fuse or reset the circuit breaker. See the chapter on using the warming drawer on page 39. Remove the liquid. Cover food with a lid. Adjust the temperature to a lower setting. Cover food with a lid. Push the drawer in until the latch engages. Information codes OVEN Displayed code C-20 C-21 C-d1 C-d0 C-F0 -dC- Possible cause The oven sensor is open when the oven is operating. The oven sensor is short when the oven is operating. This code occurs if the internal temperature rises abnormally high. This code occurs if the door lock is mispositioned. This code occurs if the Control key is short for 1 minute. This code occurs if communication between the Main and Sub PBA is interrupted. This code appears if the partition is inserted or removed while the oven is operating. Solution Press OVEN OFF and restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. Make sure the partition is inserted properly, and restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. Troubleshooting 52 English

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52 English
Troubleshooting
Troubleshooting
Information codes
OVEN
Displayed
code
Possible cause
Solution
C-20
The oven sensor is open when
the oven is operating.
Press
OVEN OFF
and restart the
oven. If the problem persists,
disconnect all power to the
range for at least 30 seconds
and then reconnect the power. If
this does not solve the problem,
call for service.
The oven sensor is short when
the oven is operating.
C-21
This code occurs if the internal
temperature rises abnormally
high.
C-d1
This code occurs if the door lock
is mispositioned.
C-d0
This code occurs if the Control
key is short for 1 minute.
C-F0
This code occurs if
communication between
the Main and Sub PBA is
interrupted.
-dC-
This code appears if the
partition is inserted or removed
while the oven is operating.
Make sure the partition is
inserted properly, and restart
the oven.
If the problem persists,
disconnect all power to the
range for at least 30 seconds
and then reconnect the power. If
this does not solve the problem,
call for service.
DRAWER
Problem
Possible cause
Solution
The Drawer
does not slide
smoothly or
drags.
The drawer is out of
alignment.
Fully extend the drawer and
push it all the way in. See the
page
39
.
The drawer is over-loaded or
the load is unbalanced.
Reduce weight. Redistribute
drawer contents.
The Warming
drawer will not
work.
A fuse in your home may
be blown or circuit breaker
tripped.
Replace the fuse or reset the
circuit breaker.
The controls are not set
correctly.
See the chapter on using the
warming drawer on page
39
.
Excessive
condensation
in the drawer.
There is liquid present in the
drawer.
Remove the liquid.
Uncovered foods.
Cover food with a lid.
The temperature is set too
high.
Adjust the temperature to a
lower setting.
Food dries out
in the warming
drawer.
Moisture is escaping.
Cover food with a lid.
The drawer is not fully closed.
Push the drawer in until the
latch engages.