Samsung QN800B User Manual - Page 185
Channel and Broadcast Issues
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Channel and Broadcast Issues When the TV has difficulties receiving broadcasts, these steps may help resolve the problem. "Weak or No Signal" displayed in TV mode or cannot find channel. Make sure that the external device is connected securely and turned on. Move to Connected Devices to switch to other input sources. • Menu Connected Devices Sources When using a set-top box or cable box, check the broadcast signals or the network that is connected to the external device. The TV is not receiving all channels. Confirm that the coaxial cable is securely connected to the TV. Run Reset or Auto Program. • Menu Settings All Settings General & Privacy Reset Try Now • Menu Settings All Settings Broadcasting Auto Program Try Now The captions are not provided on a digital channel. When watching channels with the antenna cable connected, run Caption Settings. • Menu Settings All Settings General & Privacy Accessibility Caption Settings Try Now Some channels may not have caption data. When watching a channel on an external device such as a set-top box and cable box, turn on the caption function on the device. For more information, contact your service provider. Broadcasting is deactivated. Broadcasting is only available when Source is set to TV. Broadcasting cannot be accessed while you watch TV using a cable box or satellite box. Broadcasting cannot be accessed while a recording is in progress or the Timeshift function is running. - 185 -