Sharp AR-M162E AR-M162E AR-M207E Operation Manual Suite - Page 134

MFP driver cannot be installed, Windows 2000/XP, Plug and play screen does

Get Sharp AR-M162E - Digital Imager B/W Laser PDF manuals and user guides View all Sharp AR-M162E manuals
Add to My Manuals
Save this manual to your list of manuals

Page 134 highlights

TROUBLESHOOTING AND USEFUL INFORMATION MFP driver cannot be installed (Windows 2000/XP) If the MFP driver cannot be installed in Windows 2000/XP, follow these steps to check your computer's settings. 1 Click the [start] button and then click [Control Panel]. In Windows 2000, click the [Start] button, select [Settings], and then click [Control Panel]. 2 Click [Performance and Maintenance] and then click [System]. In Windows 2000, double-click the [System] icon. 3 Click the [Hardware] tab and then click the [Driver Signing] button. 4 Check the settings for "What action do you want Windows to take?" ("File signature verification" in Windows 2000). Plug and play screen does not appear (when using a USB cable) If the Plug and Play screen does not appear after you connect the machine to your computer with a USB cable and turn on the machine, follow the steps below to verify that the USB port is available. 1 Click the [start] button, click [Control Panel], and then click [Performance and Maintenance]. In Windows 98/Me/2000, click the [Start] button, select [Settings], and then click [Control Panel]. 2 Click [System], click the [Hardware] tab, and click the [Device Manager] button. "Universal Serial Bus controllers" will appear in the list of devices. Note • In Windows 98/Me, double-click the [System] icon and click the [Device Manager] tab. • In Windows 2000, double-click the [System] icon, click the [Hardware] tab, and click the [Device Manager] button. • If the [System] icon does not appear in Windows Me, click [view all Control Panel options]. 3 Click the icon ( ) beside "Universal Serial Bus controllers". If the [Block] has been selected, it will not be possible to install the MFP driver. To select [Warn] and then install the MFP driver, see "INSTALLING THE SOFTWARE" (page 7). Two items should appear: your controller chipset type and Root Hub. If these items appear, you can use the USB port. If the "Universal Serial Bus controllers" shows a yellow exclamation point or if the above two items do not appear, you must check your computer manual for USB troubleshooting or contact your computer manufacturer. 4 Once you have verified that the USB port is enabled, see "INSTALLING THE SOFTWARE" (page 7) to install the MFP driver. 40

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
40
TROUBLESHOOTING AND USEFUL INFORMATION
MFP driver cannot be installed
(Windows 2000/XP)
If the MFP driver cannot be installed in Windows
2000/XP, follow these steps to check your computer's
settings.
1
Click the [start] button and then click
[Control Panel].
In Windows 2000, click the [Start] button, select
[Settings], and then click [Control Panel].
2
Click [Performance and Maintenance]
and then click [System].
In Windows 2000, double-click the [System] icon.
3
Click the [Hardware] tab and then
click the [Driver Signing] button.
4
Check the settings for "What action
do you want Windows to take?" ("File
signature verification" in Windows
2000).
If the [Block] has been selected, it will not be
possible to install the MFP driver. To select
[Warn] and then install the MFP driver, see
"INSTALLING THE SOFTWARE" (page 7).
Plug and play screen does not
appear (when using a USB cable)
If the Plug and Play screen does not appear after you
connect the machine to your computer with a USB
cable and turn on the machine, follow the steps below
to verify that the USB port is available.
1
Click the [start] button, click [Control
Panel], and then click [Performance
and Maintenance].
In Windows 98/Me/2000, click the [Start] button,
select [Settings], and then click [Control Panel].
2
Click [System], click the [Hardware]
tab, and click the [Device Manager]
button.
"Universal Serial Bus controllers" will appear in
the list of devices.
3
Click the icon (
) beside "Universal
Serial Bus controllers".
Two items should appear: your controller chipset
type and Root Hub. If these items appear, you
can use the USB port. If the "Universal Serial Bus
controllers" shows a yellow exclamation point or if
the above two items do not appear, you must
check your computer manual for USB
troubleshooting or contact your computer
manufacturer.
4
Once you have verified that the USB
port is enabled, see "INSTALLING
THE SOFTWARE" (page 7) to install
the MFP driver.
•
In Windows 98/Me, double-click the
[System] icon and click the [Device
Manager] tab.
•
In Windows 2000, double-click the
[System] icon, click the [Hardware] tab,
and click the [Device Manager] button.
•
If the [System] icon does not appear in
Windows Me, click [view all Control Panel
options].
Note