Sharp BD-HP25U BD-HP25U Operation Manual - Page 59

Troubleshooting - problems

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Appendix Troubleshooting The following problems do not always suggest a defect or malfunction of this Player. Refer to the problems and lists of possible solutions below before calling for service. Power Problem Possible causes and solutions The Player power cannot be turned on. • Is the power cord firmly plugged into the AC outlet? (Page 20) • When the power cord is plugged into an AC outlet, press and hold POWER on the Player until " front panel display. Then, after the POWER indicator is lit, turn on the power. (Page 60) • Press POWER after the POWER indicator turns on. (Page 21) " appears on the The Player power is turned off. • Is "Auto Power Off" set to "Yes"? When "Auto Power Off" is set to "Yes", the power will be automatically turned off after 10 continuous minutes of inactivity (no playback). (Page 43) Basic Operation Problem The remote control does not work. Cannot operate the Player. Possible causes and solutions • Use the remote control within its operating range. (Page 20) • Replace the batteries. (Page 20) • Reset the remote control. − Press and hold 1 (the number button) first and then ENTER on the remote control together for more than 5 seconds. • Are you operating the Player within the specified operating temperature range? (Page 62) Playback Problem The Player cannot play a disc. The disc is automatically ejected after closing the disc tray. Possible causes and solutions • Take out the disc and clean it. (Page 13) • Make sure that the disc is loaded properly (aligned in disc tray and label-side up). (Page 25) • Make sure that region code on the disc matches that of this Player. (Page 9) • Allow any condensation in or near the Player to dry. (Page 13) • Check that the disc is recorded in the compatible TV system (PAL or NTSC). • The Player cannot play back video which was not recorded normally. (Page 10) • Proper playback may be impossible due to the state of the disc recording, a scratched, warped or dirty disc, the state of the pick-up, or compatibility issues between this Player and the disc being used. (Pages 10, 13) • When the recorded time of a disc is unusually short, playback may not be possible. • BD-RE/R discs recorded in a format other than BDMV/BDAV cannot be played back. (Page 9) • Make sure that the disc is loaded properly (aligned in disc tray and label-side up). (Page 25) • Take out the disc and clean it. (Page 13) • Make sure that the disc is playable. (Page 9) Appendix (Continued on the next page) 57

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57
Appendix
The following problems do not always suggest a defect or malfunction of this Player.
Refer to the problems and lists of possible solutions below before calling for service.
Power
Problem
Possible causes and solutions
The Player power cannot be turned on.
•
Is the power cord firmly plugged into the AC outlet? (Page
20
)
•
When the power cord is plugged into an AC outlet, press and hold
POWER
on the Player until “
” appears on the
front panel display. Then, after the POWER indicator is lit, turn on the power. (Page
60
)
•
Press
POWER
after the POWER indicator turns on. (Page
21
)
The Player power is turned off.
•
Is “Auto Power Off” set to “Yes”? When “Auto Power Off” is set to “Yes”, the power will be automatically turned off after
10 continuous minutes of inactivity (no playback). (Page
43
)
Basic Operation
Problem
Possible causes and solutions
The remote control does not work.
•
Use the remote control within its operating range. (Page
20
)
•
Replace the batteries. (Page
20
)
•
Reset the remote control.
−
Press and hold
1
(the number button) first and then
ENTER
on the remote control together for more than 5 seconds.
Cannot operate the Player.
•
Are you operating the Player within the specified operating temperature range? (Page
62
)
Playback
Problem
Possible causes and solutions
The Player cannot play a disc.
•
Take out the disc and clean it. (Page
13
)
•
Make sure that the disc is loaded properly (aligned in disc tray and label-side up). (Page
25
)
•
Make sure that region code on the disc matches that of this Player. (Page
9
)
•
Allow any condensation in or near the Player to dry. (Page
13
)
•
Check that the disc is recorded in the compatible TV system (PAL or NTSC).
•
The Player cannot play back video which was not recorded normally. (Page
10
)
•
Proper playback may be impossible due to the state of the disc recording, a scratched, warped or dirty disc, the state of
the pick-up, or compatibility issues between this Player and the disc being used. (Pages
10
,
13
)
•
When the recorded time of a disc is unusually short, playback may not be possible.
•
BD-RE/R discs recorded in a format other than BDMV/BDAV cannot be played back. (Page
9
)
The disc is automatically ejected after closing the disc
tray.
•
Make sure that the disc is loaded properly (aligned in disc tray and label-side up). (Page
25
)
•
Take out the disc and clean it. (Page
13
)
•
Make sure that the disc is playable. (Page
9
)
Appendix
Troubleshooting
(Continued on the next page)