Sharp LC-50LB261U Use and Care Guide - Page 78

Roku Streaming Stick Problem I cannot see a picture on my TV. I cannot hear sound. Solution • Make sure that your TV is turned on. • Make sure that the mobile device is securely connected to the purple HDMI 2/MHL jack. See "Connecting a Roku Streaming Stick" on page 22. • Make sure that the you have selected HDMI 2 (Roku) as the video input source. See "Selecting the video input source" on page 39. • Try adjusting the picture settings on your TV. See "Adjusting the TV picture" on page 49. • Make sure that the you have selected HDMI 2 (Roku) as the video input source. See "Selecting the video input source" on page 39. • If you are using external speakers, a sound bar, or a home theater system, make sure that the audio cables are connected securely. See "Connecting external speakers or a sound bar" on page 32. • If you are using external speakers, a sound bar, or a home theater system, make sure that the volume is turned up and not muted. • If you are using external speakers, a sound bar, or a home theater system, make sure that you have selected the correct output mode. • Try adjusting the audio settings on your TV. See "Adjusting sound settings" on page 52. LC-50LB261U Sharp 50" LED TV Problem Solution I cannot connect to my wireless network. • Make sure that there are no obstructions, like cement walls, between your Roku Streaming Stick and your wireless router. • Make sure that you have selected the correct wireless router name on the "Wireless" screen. • If your network requires a password, make sure that you have entered the correct password. Passwords are case sensitive. • If you have turned off SSID broadcasting on your wireless router, select "My network is not shown" on the "Wireless" screen. • If you are not getting three or more signal-strength bars above your wireless network, adjust the location of your wireless router. I cannot stream Netflix movies through my Roku Streaming Stick. • Make sure that you have a Netflix unlimited streaming membership. Membership is required to instantly watch movies and TV episodes streaming from Netflix. I cannot watch all channels through my Roku Streaming Stick. • Not all channels are available in Canada. MHL-enabled device Problem Solution The mobile device does not charge when connected to the HDMI 2/MHL jack. • Make sure that the Roku Streaming Stick is securely connected to the purple HDMI 2/MHL jack. See "Connecting an MHL-enabled device" on page 23. • Make sure that you are using an MHL cable. An MHL cable may be difficult to identify. It may look like a micro USB-to-HDMI cable because the cable connectors are the same, but the cable itself is thinner. The cable also may not be labeled MHL. www.sharpusa.com 73