Sony NWZ-ZX1 Help Guide - Page 238
Cannot charge the “WALKMAN.”, your Walkman.
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Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Cannot charge the "WALKMAN." Print Charge the battery within the ambient temperature range of 5 °C to 35 °C. You need to turn the computer power on in order to charge your Walkman. Check whether the computer is in standby (sleep) or hibernation status. Check that the USB cable is properly connected to the USB connector on your computer. There may be bad electrical contact in the connector. Remove and then reconnect the USB cable. Use the supplied USB cable. Your Walkman may not be able to connect properly to your computer when using a USB hub. Connect the Walkman directly to the USB connector on your computer. Check whether the operating system and operating system version installed on the computer are compatible with your Walkman. The battery may have deteriorated if you have not used your Walkman for more than a year. Contact your nearest Sony dealer. If the remedies above do not solve the problem, press and hold the button for about 8 seconds or press the RESET button with a pen or paper clip, etc. to reset your Walkman, and then connect again using USB. Go to Page Top Related Topic Parts and controls Connecting to a computer by USB cable Resetting your "WALKMAN" Customer support website 230