Sony WH-1000XM4 Help Guide - Page 108

Amazon Alexa is not available in all languages and countries/regions. See

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When Amazon Alexa is not available for reasons such as not being connected to the network, the voice guidance "Either your mobile device isn't connected; or you need to open the Alexa App and try again" is heard. Note If the CUSTOM button is set as the Amazon Alexa button, the noise canceling function, Ambient Sound Mode, and NC Optimizer function cannot be operated from the headset. If the CUSTOM button is set as the Amazon Alexa button, the Google Assistant function cannot be operated from the headset. Amazon Alexa is not available in all languages and countries/regions. See www.amazon.com/alexa-availability for details. 5-013-731-11(1) Copyright 2020 Sony Corporation 108

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When Amazon Alexa is not available for reasons such as not being connected to the network, the voice guidance “Either your
mobile device isn’t connected; or you need to open the Alexa App and try again” is heard.
Note
If the CUSTOM button is set as the Amazon Alexa button, the noise canceling function, Ambient Sound Mode, and NC Optimizer
function cannot be operated from the headset.
If the CUSTOM button is set as the Amazon Alexa button, the Google Assistant function cannot be operated from the headset.
Amazon Alexa is not available in all languages and countries/regions. See
www.amazon.com/alexa-availability
for details.
5-013-731-11(1) Copyright 2020 Sony Corporation
108