Sony WH-1000XM4 Help Guide - Page 125

Charging cannot be done.

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Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM4 Charging cannot be done. Be sure to use the supplied USB Type-C cable. Check that the USB Type-C cable is firmly connected to the headset and the USB AC adaptor or computer. Make sure that the USB AC adaptor is firmly connected to the AC outlet. Check that the computer is turned on. Wake the computer up if the computer is in standby (sleep) or hibernation mode. When using Windows 8.1, update using Windows Update. Reset the headset. Related Topic Charging the headset Resetting the headset 5-013-731-11(1) Copyright 2020 Sony Corporation 125

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Help Guide
Wireless Noise Canceling Stereo Headset
WH-1000XM4
Charging cannot be done.
Be sure to use the supplied USB Type-C cable.
Check that the USB Type-C cable is firmly connected to the headset and the USB AC adaptor or computer.
Make sure that the USB AC adaptor is firmly connected to the AC outlet.
Check that the computer is turned on.
Wake the computer up if the computer is in standby (sleep) or hibernation mode.
When using Windows 8.1, update using Windows Update.
Reset the headset.
Related Topic
Charging the headset
Resetting the headset
5-013-731-11(1) Copyright 2020 Sony Corporation
125