Sony WH-1000XM4 Help Guide - Page 135

One-touch connection NFC does not work.

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Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM4 One-touch connection (NFC) does not work. Keep the smartphone close to the N-mark on the headset until the smartphone responds. If it still does not respond, slowly move the smartphone around in different directions. Check that the NFC function of the smartphone is turned on. If the smartphone is in a case, remove the case. NFC reception sensitivity varies depending on the smartphone. If it repeatedly fails to connect, connect/disconnect on the smartphone. You cannot establish a one-touch connection (NFC) while charging the battery, because the headset cannot be turned on. Finish charging before establishing the one-touch connection (NFC). You cannot establish a one-touch connection (NFC) when the headphone cable is connected to the headphone cable input jack. Remove the headphone cable before establishing the one-touch connection (NFC). Check that the connecting device supports the NFC function. Check that the Bluetooth function of the smartphone is turned on. Related Topic One-touch connection (NFC) with an Android smartphone 5-013-731-11(1) Copyright 2020 Sony Corporation 135

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Help Guide
Wireless Noise Canceling Stereo Headset
WH-1000XM4
One-touch connection (NFC) does not work.
Keep the smartphone close to the N-mark on the headset until the smartphone responds. If it still does not respond,
slowly move the smartphone around in different directions.
Check that the NFC function of the smartphone is turned on.
If the smartphone is in a case, remove the case.
NFC reception sensitivity varies depending on the smartphone. If it repeatedly fails to connect, connect/disconnect
on the smartphone.
You cannot establish a one-touch connection (NFC) while charging the battery, because the headset cannot be
turned on. Finish charging before establishing the one-touch connection (NFC).
You cannot establish a one-touch connection (NFC) when the headphone cable is connected to the headphone cable
input jack. Remove the headphone cable before establishing the one-touch connection (NFC).
Check that the connecting device supports the NFC function.
Check that the Bluetooth function of the smartphone is turned on.
Related Topic
One-touch connection (NFC) with an Android smartphone
5-013-731-11(1) Copyright 2020 Sony Corporation
135