Sony WH-1000XM4 Help Guide - Page 17
What you can do with the Sony | Headphones Connect app
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When you wear the headset over a cap, scarf, etc., wearing detection may not work properly, and the touch sensor control panel may not be available for operation. Wear the headset so that your ears are inside the earpads. When the supplied headphone cable is connected to the headset, wearing detection does not work. The wearing detection automatic music playback pause and resume function is only available when connected via Bluetooth connection. The connected device or playback application you are using may not support the wearing detection automatic music playback pause and resume function. When attaching and removing the headset, the call is switched only when the wearing detection automatic power off function is enabled. If the proximity sensor part inside the left unit housing gets fogged up or there are water droplets on it due to condensation or humidity from sweat, etc., wearing detection may not work properly. When the sensor part is fogged up or there are water droplets on it, leave the proximity sensor part facing up until the moisture disappears. A: Proximity sensor part Related Topic What you can do with the "Sony | Headphones Connect" app 5-013-731-11(1) Copyright 2020 Sony Corporation 17