Sony WH-1000XM4 Help Guide - Page 142
Resetting the headset
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Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM4 Resetting the headset If the headset cannot be turned on or cannot be operated even when it is turned on, press both the (power) button and the CUSTOM button simultaneously while charging. The headset will be reset. The device registration (pairing) information is not deleted. If the headset does not operate correctly even after resetting, initialize the headset to restore factory settings. Related Topic Initializing the headset to restore factory settings 5-013-731-11(1) Copyright 2020 Sony Corporation 142
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Help Guide
Wireless Noise Canceling Stereo Headset
WH-1000XM4
Resetting the headset
If the headset cannot be turned on or cannot be operated even when it is turned on, press both the
(power) button
and the CUSTOM button simultaneously while charging. The headset will be reset. The device registration (pairing)
information is not deleted.
If the headset does not operate correctly even after resetting, initialize the headset to restore factory settings.
Related Topic
Initializing the headset to restore factory settings
5-013-731-11(1) Copyright 2020 Sony Corporation
142