Sony WH-1000XM4 Help Guide - Page 4
Using the apps, Important information, Troubleshooting - amazon
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Using Amazon Alexa Using the voice assist function (Google app) Using the voice assist function (Siri) Using the apps What you can do with the "Sony | Headphones Connect" app Installing the "Sony | Headphones Connect" app Accessing support information from the "Sony | Headphones Connect" app Updating the headset software Important information Precautions License notice Trademarks Customer support websites Troubleshooting What can I do to solve a problem? Power/Charging Unable to turn on the headset. Charging cannot be done. Charging time is too long. The headset cannot be charged even if connecting the headset to a computer. The remaining battery charge of the headset is not displayed on the screen of smartphone. Sound No sound Low sound level Low sound quality Sound skips frequently. The effect of noise canceling is not sufficient. Bluetooth connection Pairing cannot be done. 4
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