Sony WH-1000XM4 Help Guide - Page 133
The effect of noise canceling is not sufficient.
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Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM4 The effect of noise canceling is not sufficient. Make sure that the noise canceling function is turned on. Adjust the headset into a comfortable position. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near airconditioning, and is not as effective for higher frequencies, such as human voices. Check that the Adaptive Sound Control is turned off. Check the setting of the Adaptive Sound Control on the "Sony | Headphones Connect" app. When the Adaptive Sound Control is turned on, the noise canceling function may become insufficient. Related Topic What is noise canceling? Using the noise canceling function Wearing the headset What you can do with the "Sony | Headphones Connect" app 5-013-731-11(1) Copyright 2020 Sony Corporation 133