Toshiba SD5970 Owners Manual - Page 62

Before Calling Service Personnel Check the following guide for the possible cause of a problem before contacting service. Symptoms and correction Symptom No power. The DVD video player turned off by itself. No picture or abnormal color (pinkish, greenish, etc.). Dotted lines or green lines in HDMI mode. Only portion of the picture is displayed in HDMI mode. No sound. The playback picture has occasional distortion. Brightness or picture is unstable or noises are present in the pictures. The DVD video player does not start playback. Playback does not follow the course of the disc's program. Buttons do not work. The remote control does not work properly. Cause • The power plug is disconnected. • The automatic power off function turned the unit off. • The TV is not set to receive DVD signal output. • The video/HDMI cable is not connected securely. • Video switch not set to correct position. • Mismatch setting between TV and this unit. • Wrong connection. • HDMI mode was off accidentally. • TV does not support the selected picture resolution. • The equipment connected with the audio cable is not set to receive DVD signal output. • The audio/HDMI cable is not connected securely. • The audio receiver or TV is turned off. • The setting of output sound format is incorrect • In HDMI mode, Digital Out is not set to PCM. • The disc is dirty. • It is in fast forward or fast reverse playback. • The effect of copy protection. • The effect of multi video output connections. • No disc is inserted. • An unplayable disc is inserted. • The disc is placed upside down. • The disc is not placed within the guide. • The disc is dirty. • The parental lock function is set. • It is in the mode of repeat playback, memory playback, etc. • Power supply fluctuations or other abnormalities such as static electricity may interrupt correct operations. • The remote control is not pointed at the remote sensor of the DVD video player. • The remote control is too far from the DVD video player. • The batteries in the remote control are exhausted. Correction • Connect the power plug securely into the wall outlet. • Press the PLAY button. Page 18 27 • Select the appropriate video input mode on the TV so the picture from the DVD video 26 player appears on the TV screen. • Connect the video cable securely into the appropriate jacks. 18-20 • Select correct video mode, ANALOG or HDMI. 20 • Select the correct Video Output setting. • Check the connection. 54 18-20 • Select HDMI mode through the ANALOG/ 20 HDMI switch on the front panel. • Press HDMI button to select another picture 20 resolution. • Select the correct input mode of the audio receiver so you can listen to the sound from 26 the DVD video player. • Connect the audio cable securely into the appropriate jacks. 18-23 • Turn on the equipment connected with the audio cable. • Select the proper audio setting. 26 41,50,55 • Change Digital Out to PCM. 55 • Eject the disc and clean it. 9 • Sometimes a small amount of picture distortion may appear. This is not a malfunction. • Connect the DVD video player directly to the TV. Avoid connecting the DVD video 18 player to a VCR or TVNCR combination. • Connect only the cable for the output mode that you want to use. • Insert a disc. 18-20 26 • Insert a playable disc. (Check the disc type and color system.) 10 • Place the disc with the playback side down. 26 • Place the disc correctly inside the guide en the disc tray. 26 • Clean the disc. 9 • Cancel the parental lock function or change 50,55 the parental lock level. • These operations may prevent a proper . progress of the contents. • Press and hold the ON/STANDBY button on the front panel for more than about 3 seconds. The DVD video player turns off. Press the button again to turn it on. If the buttons still do not work, disconnect the power plug and insert it into the wall outlet again. • Point the remote control at the remote sensor of the DVD video player. 15 • Operate the remote control within about 15 7 m. • Replace the batteries with new ones. 15 62