Viking VSOC530 Use and Care Manual - Page 25

Before you call for service

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Before you call for service Please check the following before calling for service. It may save you time and expense. PROBLEM Part or all of oven does not operate. POSSIBLE CAUSE SOLUTION • Power cord of oven is not completely connected to the electrical outlet. • Power outage. • Fuse/circuit breaker at home doesn't work. • Oven is in Demo Mode. • Make sure the power cord is tightly connected to the outlet. • Check house lights to be sure. Call your local electric company for service. • Replace the fuse or reset the circuit breaker. • See page 22 for how to cancel Demo Mode. Food in oven is not heated. • No power to the appliance. • Oven controls improperly set. • Oven is in Demo Mode. • See SOLUTION for PROBLEM 1. • Check if the controls have been properly set. • See page 22. Oven light does not work. Light bulb is loose or burned out. Touch controls will Control Lock is on. not operate. Display flashes. Power failure. Call for service. See page 22 to unlock. Press Clear pad and reset the clock. If the oven was in use, you must reset the cooking function. Product Care 25 E

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Product Care
Please check the following before calling for service. It may save you time and expense.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Part or all of oven
does not operate.
• Power cord of oven is not completely
connected to the electrical outlet.
• Power outage.
• Fuse/circuit breaker at home doesn’t work.
• Oven is in Demo Mode.
• Make sure the power cord is tightly connected
to the outlet.
• Check house lights to be sure. Call your local
electric company for service.
• Replace the fuse or reset the circuit breaker.
• See page 22 for how to cancel Demo Mode.
Food in oven is
not heated.
• No power to the appliance.
• Oven controls improperly set.
• Oven is in Demo Mode.
• See SOLUTION for PROBLEM 1.
• Check if the controls have been properly set.
• See page 22.
Oven light does
not work.
Light bulb is loose or burned out.
Call for service.
Touch controls will
not operate.
Control Lock is on.
See page 22 to unlock.
Display flashes.
Power failure.
Press Clear pad and reset the clock. If the oven
was in use, you must reset the cooking function.
25
Before you call for service