Vivitar V15 V15 - Page 39
Appendix B, Troubleshooting
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Appendix B: Troubleshooting Q: I have taken photos, but my computer says "No photos in camera." What do I do? First, ensure that you have taken photos with your camera. Press the shutter button a few times to take some sample photos and try again. If you still get a no photos error, this indicates that the software was not installed correctly or your computer may not meet the minimum system requirements. System Requirements: First, ensure that you have at least a Pentium III 300 MHz, AMD Athlon 300 MHz, or a Celeron 400 MHz or higher as well as at least 128MB of RAM. Please note that the older AMD K6 processors will not work. More information about determining your computer's specifications can be found in the General Computer Information section. If you have determined that you have pictures in your camera and you meet the system requirements, follow the steps below to reinstall the software. Software Re-installation First install the software. Click on Start, Settings, Control Panel and Add/Remove programs. You will need to remove PhoTags Express. After removing it, restart your computer. If your camera is connected, disconnect it. 38