Vtech DS6472-6 User Manual - Page 117

I cannot dial out from my cordless headset.

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Appendix Troubleshooting • Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless headset and telephone base to synchronize. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. • If the headset battery is completely depleted, it may take up to 15 minutes to charge the headset before the headset has enough charge to use for a short time. • The headset battery may be defective. Contact our customer service for assistance. I cannot dial out from my cordless headset. • You must use a telephone on the same line to dial out. Once you have dialed the number, you can press on the headset to take the call. After the headset is activated, you can hang up the handset from which you dialed from. • If other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply). The blue or red light keeps flashing on the headset key. • Different flashing patterns of the red and/or blue lights indicate different conditions of the headset. See Headset indicators on page 103. The headset does not charge in the headset charger. • Make sure the headset charger adapter is securely plugged into an electrical outlet (page 3). For optimum daily performance, return the headset to the headset charger after use. • Make sure the cordless headset is placed in the headset charger correctly. The headset light should be on. • Unplug the power adapter and then plug it back, then charge for up to three hours. • If the cordless headset is in the headset charger and the headset light is not on, refer to The light on the headset is off while charging below. • If the battery is completely depleted, it may take up to 15 minutes to charge the headset before it has enough charge to be used for a short time. For optimum daily performance, return the cordless headset to the headset charger when not in use. • The headset battery may be defective. Contact our customer service for assistance. The light on the headset is off while charging. • Make sure the power adapter is correctly and securely plugged in the electrical outlet. • Make sure the headset is sitting properly in the headset charger to charge. • Clean the charging contacts on the headset and headset charger each month with a pencil eraser or a dry non-abrasive fabric. • Unplug the power adapter. Wait for 15 seconds before plugging it back in. 112

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112
Appendix
Troubleshooting
Unplug the electrical power to the telephone base. Wait for approximately
15 seconds, then plug it back in. Allow up to one minute for the cordless headset
and telephone base to synchronize.
Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices.
If the headset battery is completely depleted, it may take up to 15 minutes to charge
the headset before the headset has enough charge to use for a short time.
The headset battery may be defective. Contact our customer service for assistance.
I cannot dial out from my cordless headset.
You must use a telephone on the same line to dial out. Once you have dialed the
number, you can press
on the headset to take the call. After the headset is
activated, you can hang up the handset from which you dialed from.
If other telephones in your home are having the same problem, the problem is in
your wiring or telephone service. Contact your telephone service provider (charges
may apply).
The blue or red light keeps flashing on the headset
key.
Different flashing patterns of the red and/or blue lights indicate different conditions
of the headset. See
Headset indicators
on page 103.
The headset does not charge in the headset charger.
Make sure the headset charger adapter is securely plugged into an electrical
outlet (page 3). For optimum daily performance, return the headset to the headset
charger after use.
Make sure the cordless headset is placed in the headset charger correctly. The
headset
light should be on.
Unplug the power adapter and then plug it back, then charge for up to three hours.
If the cordless headset is in the headset charger and the headset light is not on,
refer to
The
light on the headset is off while charging
below.
If the battery is completely depleted, it may take up to 15 minutes to charge the
headset before it has enough charge to be used for a short time. For optimum daily
performance, return the cordless headset to the headset charger when not in use.
The headset battery may be defective. Contact our customer service for
assistance.
The
light on the headset is off while charging.
Make sure the power adapter is correctly and securely plugged in the electrical
outlet.
Make sure the headset is sitting properly in the headset charger to charge.
Clean the charging contacts on the headset and headset charger each month with
a pencil eraser or a dry non-abrasive fabric.
Unplug the power adapter. Wait for 15 seconds before plugging it back in.
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