Zenith C32V23 Operating Guide - Page 52

Troubleshooting Continued - problem

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Troubleshooting (Continued) Symptoms Possible Cause(s) Possible Solution(s) Page(s) Sound/Audio Problems Normal picture but no sound. • Check volume levels. • Try another channel. • A/V cables incorrectly connected. • Audio Out cables installed wrong. • Speakers turned off. • No SAP signal. -Make sure the TV sound is not muted. -The problem may be the broadcast, not your TV. -Install the Audio cables correctly. -Install external amplifier cables correctly. -Turn speakers on in the Audio menu. -If the Audio Mode is set to SAP, the channel may not have an SAP program. 19 17/19 HD/DVD Problems Picture looks wrong. No picture or sound. No HD-IN sound. A distorted, dark double image appears on the screen. • Wrong Aspect Ratio. • Wrong source selected on TV. • Source equipment turned off. • Tape or Disk not playing. • Wires incorrectly connected. • Audio cables not connected to HD-In R-L Audio. • A progressive source is connected to the HD IN/DVD IN jacks. -Use correct aspect ratio for source's image. -Select correct source equipment. -Turn source equipment on. -Press "PLAY" on source equipment. -Install wires correctly on TV and equipment. -Connect audio cables to HD-In R-L Audio. 35 19 8 - 14 14 -Switch your DVD player or set-top box to interlaced. 13/14 Digital Audio Optical Problems No sound. • Wrong sound source selected on -Select TV input source on audio equipment. audio equipment. • No audio optical connections. -Connect audio optical cable to TV and audio equipment. 16 PAGE 52 206-3767

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PAGE 52
206-3767
Troubleshooting (Continued)
Symptoms
Possible Cause(s)
Possible Solution(s)
Page(s)
Sound/Audio Problems
Normal picture but no
• Check volume levels.
-Make sure the TV sound is not muted.
19
sound.
• Try another channel.
-The problem may be the broadcast, not your TV.
17/19
• A/V cables incorrectly connected.
-Install the Audio cables correctly.
• Audio Out cables installed wrong.
-Install external amplifier cables correctly.
• Speakers turned off.
-Turn speakers on in the Audio menu.
• No SAP signal.
-If the Audio Mode is set to SAP, the channel may not
have an SAP program.
HD/DVD Problems
Picture looks wrong.
• Wrong Aspect Ratio.
-Use correct aspect ratio for source’s image.
35
No picture or sound.
• Wrong source selected on TV.
-Select correct source equipment.
19
• Source equipment turned off.
-Turn source equipment on.
• Tape or Disk not playing.
-Press “PLAY” on source equipment.
• Wires incorrectly connected.
-Install wires correctly on TV and equipment.
8 - 14
No HD-IN sound.
• Audio cables not connected
-Connect audio cables to HD-In R-L Audio.
14
to HD-In R-L Audio.
A distorted, dark double
• A progressive source is
-Switch your DVD player or set-top box to interlaced.
13/14
image appears on the
connected to the
screen.
HD IN/DVD IN jacks.
Digital Audio Optical Problems
No sound.
• Wrong sound source selected on
-Select TV input source on audio equipment.
audio equipment.
• No audio optical connections.
-Connect audio optical cable to TV and audio equipment.
16