ZyXEL PLA491 User Guide - Page 74

ENCRYPT Button Problems, but the HomePlug light does not turn on.

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Chapter 7 LEDs and Troubleshooting 2 Your powerline adapters may be located close to large appliances such as refrigerators or air-conditioners that cause interference with the powerline signal. Move the adapters further away from such appliances to reduce interference. 3 Your powerline adapters may be placed close to electrical devices such as electrical insect-killers which produce radio waves. These may interfere with the powerline signals. Move the adapters further away from such electrical devices. 4 Your wiring may be old and/or low quality or with a long wiring path. 7.5 ENCRYPT Button Problems This section applies only to PLA-4xxs with the ENCRYPT button. V The HomePlug light is already on, but I haven't pressed the ENCRYPT button yet. Your device has already connected to another powerline device. Press the ENCRYPT button for more than 10 seconds to release the connection. V The POWER light does not blink when I press the ENCRYPT button. • Check the device is on. • Press the ENCRYPT button again, making certain you have pressed the button for more than one second and less than three seconds. • The POWER light on some powerline devices do not blink as part of the ENCRYPT process. Check your powerline device is a PLA-4xx. V The POWER light blinks two times quickly then pauses, before repeating. The ENCRYPT process has failed. Press the ENCRYPT button on both devices for more than 10 seconds, then try to reconnect. V The POWER lights on both devices blink when I press the ENCRYPT buttons, but the HomePlug light does not turn on. • Ensure you have pressed the ENCRYPT button on both devices. • Wait for about a minute while the devices set up a connection. 74 PLA-4xx Series User's Guide

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Chapter 7 LEDs and Troubleshooting
PLA-4xx Series User’s Guide
74
2
Your powerline adapters may be located close to large appliances such as refrigerators or
air-conditioners that cause interference with the powerline signal. Move the adapters
further away from such appliances to reduce interference.
3
Your powerline adapters may be placed close to electrical devices such as electrical
insect-killers which produce radio waves. These may interfere with the powerline
signals. Move the adapters further away from such electrical devices.
4
Your wiring may be old and/or low quality or with a long wiring path.
7.5
ENCRYPT Button Problems
This section applies only to PLA-4xxs with the
ENCRYPT
button.
The HomePlug light is already on, but I haven’t pressed the ENCRYPT button
yet.
Your device has already connected to another powerline device. Press the
ENCRYPT
button
for more than 10 seconds to release the connection.
The POWER light does not blink when I press the
ENCRYPT
button.
•
Check the device is on.
•
Press the
ENCRYPT
button again, making certain you have pressed the button for more
than one second and less than three seconds.
•
The POWER light on some powerline devices do not blink as part of the
ENCRYPT
process. Check your powerline device is a PLA-4xx.
The POWER light blinks two times quickly then pauses, before repeating.
The ENCRYPT process has failed. Press the
ENCRYPT
button on both devices for more than
10 seconds, then try to reconnect.
The POWER lights on both devices blink when I press the ENCRYPT buttons,
but the HomePlug light does not turn on.
•
Ensure you have pressed the
ENCRYPT
button on
both
devices.
•
Wait for about a minute while the devices set up a connection.