ZyXEL X650 User Guide - Page 146

Check PPPoE / L2TP / PPTP user ID

Page 146 highlights

I cannot locate my router by my wireless client File download is very slow or breaks frequently directly before, try to do that again, and check if you can get connected to the Internet with your computer directly attached to the device provided by your Internet service provider. d. Check PPPoE / L2TP / PPTP user ID and password again. e. Call your Internet service provider and check if there is something wrong with their service. f. If you just cannot connect to one or more website(s), but you can still use other internet services, please check URL/Keyword filter. g. Try to reset the router and try again later. h. Reset the device provided by your Internet service provider. i. Try to use IP address instead of hostname. If you can use IP address to communicate with a remote server, but cannot use hostname, please check DNS setting. a. 'Broadcast ESSID' set to off? b. Secure both antennas properly. c. Are you too far from your router? Try to get closer. d. Please remember that you have to input ESSID on your wireless client manually, if ESSID broadcast is disabled. a. Are you using QoS function? Try to disable it and try again. b. Internet is slow sometimes, be patient. c. Try to reset the router and see if it works better after that. d. Try to know what computers do on your local network. If someone is transferring big files, other people will think the Internet is really slow. e. If this has never happened before, call your 144

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144
directly before, try to do that again, and
check if you can get connected to the
Internet with your computer directly
attached to the device provided by your
Internet service provider.
d.
Check PPPoE / L2TP / PPTP user ID and
password again.
e.
Call your Internet service provider and
check if there is something wrong with their
service.
f.
If you just cannot connect to one or more
website(s), but you can still use other
internet services, please check
URL/Keyword filter.
g.
Try to reset the router and try again later.
h.
Reset the device provided by your Internet
service provider.
i.
Try to use IP address instead of hostname. If
you can use IP address to communicate with
a remote server, but cannot use hostname,
please check DNS setting.
I cannot locate my
router by my wireless
client
a.
‘Broadcast ESSID’ set to off?
b.
Secure both antennas properly.
c.
Are you too far from your router? Try to get
closer.
d.
Please remember that you have to input
ESSID on your wireless client manually, if
ESSID broadcast is disabled.
File download is very
slow or breaks
frequently
a.
Are you using QoS function? Try to disable
it and try again.
b.
Internet is slow sometimes, be patient.
c.
Try to reset the router and see if it works
better after that.
d.
Try to know what computers do on your
local network. If someone is transferring
big files, other people will think the Internet
is really slow.
e.
If this has never happened before, call your