2010 Chevrolet Traverse Owner's Manual - Page 425

Customer Information Chevrolet and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times. . 13-7 Services Provided . Emergency Tow From a Public Road or Highway: Tow to the nearest Chevrolet dealer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is also given when the vehicle is stuck in the sand, mud, or snow. Flat Tire Change: Service is provided to change a flat tire with the spare tire. The spare tire, if equipped, must be in good condition and properly inflated. It is the owner's responsibility for the repair or replacement of the tire if it is not covered by the warranty. Battery Jump Start: Service is provided to jump start a dead battery. Services Not Included in Roadside Assistance . Impound towing caused by violation of any laws. Legal fines. Mounting, dismounting or changing of snow tires, chains, or other traction devices. Towing or services for vehicles driven on a non-public road or highway. . . . Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station. Lock-Out Service: Service is provided to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar®. For security reasons, the driver must present identification before this service is given. . . .