2012 Jeep Grand Cherokee Owner Manual - Page 576

574 WHAT TO DO IN EMERGENCIES Four-Wheel Drive Models The manufacturer recommends towing with all wheels OFF the ground. Acceptable methods are to tow the vehicle on a flatbed or with one end of vehicle raised and the opposite end on a towing dolly. If flatbed equipment is not available, and the transfer case is operable, vehicles with a two-speed transfer case may be towed (in the forward direction, with ALL wheels on the ground), IF the transfer case is in NEUTRAL and the transmission is in PARK. Refer to "Recreational Towing" in "Starting And Operating" for detailed instructions. Vehicles equipped with a single-speed transfer case have no NEUTRAL position, and therefore must be towed with all four wheels OFF the ground. CAUTION! • Front or rear wheel lifts should not be used. Internal damage to the transmission or transfer case will occur if a front or rear wheel lift is used when towing. • Failure to follow these towing methods can cause severe damage to the transmission and/or transfer case. Such damage is not covered by the New Vehicle Limited Warranty.