1996 Pontiac Firebird Owner's Manual - Page 364

your complete satisfaction.If your concern has not been resolved to your satisfaction, take the following steps: In the Bahamas: 1-800-389-0009 STEP ONE -- Discuss your concern with a member of dealer management. Normally, concerns can be quickly If resolved at that level. the matter has already been reviewed with the Sales, Service, or Parts Manager, contact the owner of the dealership or the General Manager. 0 In Bermuda, Barbados, Antigua and the British Virgin Islands: 1-800-534-0122 In all other Caribbeancountries: 1-809-763- 1315 In other overseas locations, call GM North American Export Sales in Canada at 1-905-644-41 12 For prompt assistance, please have the following information available to give the Customer Assistance Representative: 0 STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolvedby the dealership without further help, contact the Pontiac Customer Assistance Center by calling 1-800-PM-CARES. In Canada, contact GM of Canada Customer Assistance Center Oshawa by in calling 1-800-263-3777 (English) or 1-800-263-7854 (French). Your name.,address, home and business telephone numbers Vehicle Identification Number (Thisis available from the vehicle registration or title, or the plate at the top left of instrument panel and visible the through the windshield.) Dealership name and location Vehicle deliverydate and present mileage Nature of concern 0 For help outside the United States and Canada, call of the following numbers as appropriate: 0 0 In Mexico: (525) 625-3256 In Puerto Rico: 1-800-496-9992 (English) or 1-800-496-9993 (Spanish) In the'U.S. Virgin Islands: 1-800-496-9994 In the Dominican Republic: 1-800-751-4135 (English) or 1-800-751-4136 (Spanish) 0 0 0 8-3