Adobe 65029902 Reviewer's Guide - Page 1

Reviewer's Guide ADOBE® ROBOHELP® SERVER 9 Innovative Feedback Analytics for online authors and their audiences ADOBE SYSTEMS INCORPORATED Headquarters San Jose, California www.adobe.com Adobe revolutionizes how the world engages with ideas and information. Our award-winning software and technologies have set the standard for communication and collaboration for more than 25 years. With a reputation for excellence and a portfolio of many of the most respected and recognizable software brands, Adobe is one of the world's largest and most diversified software companies. Adobe® RoboHelp Server® 9 software is a web feedback analytics tool and a robust way to manage access to content. It effortlessly and painlessly collects usage information on Application Help, Knowledge Bases, Policies & Procedures, eLearning Content and Product Manual content. Unlike other tools, it is specially developed for the needs of technical communicators as a way to improve content. It is also possible to publish to special Areas that can be managed like separate websites. It even has the option of limiting access via user/password authentication. This server database application is used as a companion to the popular Adobe® RoboHelp ® 9 authoring application. To find out more about Adobe RoboHelp, the authoring application, see the links at the end of this guide. (Read more on page 33) Graphical feedback analytics reports can be quickly generated by the help author and customized. This enables them to glean critical information about the end user's usage of the content. Armed with this information, authors can make informed choices about improving the help system's content. This constant improvement cycle provides the technical communicator with real time audience feedback that answers vital questions about how and when their content is used, and how it can be improved. A powerful complement to the popular Adobe RoboHelp 9 authoring tool. Adobe RoboHelp Server 9 works hand in hand with the Adobe RoboHelp 9 authoring client application known worldwide for its ease of use in creating Application Help, Knowledge Bases, Policies & Procedures, eLearning Content and Product Manual content. By removing the workflow and technology roadblocks, you can focus on content. The latest release of both companion applications provides dramatic new workflows that makes it easier than ever to create, import and deliver online and print content in a familiar, author-friendly work environment.