Adobe 65029902 Reviewer's Guide - Page 2

You have the backing of a world-wide leader and best-of-breed family of tools with Adobe Technical Communication Suite 3 Adobe RoboHelp Server 9 provides the following major benefits: • Separate reportable Areas - Adobe RoboHelp Server 9 uses a concept called "Areas" which allows the author to separate content into manageable subsets. For example, if different versions of an application are supported, each version's help content could be contained in its own Area. (Read more on page 8) • More relevant search results - Search results are ranked according to relevance, and displayed with some "beginning of sentence" context, which lets the end user better decide on the topic to choose. (Read more on page 15) • User friendly searching - The ability to specify wildcard characters and boolean expressions makes the end user search experience a truly powerful method of finding the required content. RoboHelp also includes topic-level search keywords, project-wide synonyms, phrase searching, boolean expressions and optional search ranking. (Read more on page 16) Adobe RoboHelp 9 - an integral part of the Adobe Technical Communication Suite 3 combining full versions of these favorites: • Adobe RoboHelp 9 • Adobe FrameMaker 10 • Adobe Captivate 5 • Adobe Photoshop CS5 • Adobe Acrobat X Pro • Analytical feedback reports - A set of reports availableout of the box reports allow you to hone in on specific statistical aspects of your help system's usage, thereby identifying areas of improvement. (Read more on page 25) • Secure access - Access to an Area can be restricted by the help author to those with an valid Adobe RoboHelp Server 9 user id and password. For example, a Human Resources department may contain sensitive information that users in other departments must not see. Maybe a test Area is used prior to a help file's release and a production Area once it is live. In these scenarios the Human Resources department help system and test Area would be restricted, while the live Area is available to everyone without authentication. (Read more on page 9) • Customizable report data - Reports can be customized in any number of ways including by a date range by including / excluding particular of metadata. (Read more on page 24) • Filtering reports on a subset of data - Help systems can be published to Areas set up by Adobe RoboHelp Server 9, thereby allowing reports to be refined by running them on a sub-set of data. (Read more on page 24) • Flexible and secure access - Users and user groups can also be assigned different permissions in each Area thereby allowing flexibility in what a user can perform. (Read more on page 9) • Exportable report data - Report data can be exported to a comma separated (.CSV) file, enabling the rich statistical analysis to be performed in other statistical applications. Additionally reports can be printed. (Read more on page 24) • Comment Moderation provided for Adobe AIR Help2.0 Adobe AIR Help is an AIR Application that can be easily updated and has a very attractive user interface. This new release provides Comment Moderation features that add to the level of collaboration for end users. To assist in the deployment of comment moderation, authors can now use Adobe RoboHelp Server 9 to host and manage the comment approval process. Moderators can accept or reject comments as required. (Read more on page 31) Adobe RoboHelp Server 9 Reviewer's Guide 2