Brother International DCP-8155DN Network User's Guide - English - Page 153

The Brother machine is not found on the network even after successful installation.

Page 153 highlights

Troubleshooting The Brother machine is not found on the network during the MFL-Pro Suite installation. (continued) Question Are there any obstructions (walls or furniture, for example) between your machine and the WLAN access point/router? Is there a wireless computer, Bluetooth supported device, microwave oven or digital cordless phone near the Brother machine or the WLAN access point/router? Interface wireless wireless Solution Move your Brother machine to an obstruction-free area, or closer to the WLAN access point/router. Move all the devices away from the Brother machine or WLAN access point/router. The Brother machine cannot print or scan over the network. The Brother machine is not found on the network even after successful installation. Question Interface Solution Are you using security software? wired/ See I'm using security software. uu page 148. wireless Is your Brother machine wired/  Confirm the IP address and the Subnet Mask assigned with an available wireless IP address? Verify that both the IP addresses and Subnet Masks of your computer 9 and the Brother machine are correct and located on the same network. For more information on how to verify the IP address and the Subnet Mask, ask the network administrator or visit the Brother Solutions Center at http://solutions.brother.com/.  (Windows®) Confirm the IP address and the Subnet Mask using the Network Connection Repair Tool. Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and the Subnet Mask. To use the Network Connection Repair Tool, ask the network administrator for the details and then follow the steps below: Note • (Windows® XP/XP Professional x64 Edition/Windows Vista®/Windows® 7) You must log on with Administrator rights. • Make sure that the Brother machine is turned on and is connected to the same network as your computer. 146

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187

146
Troubleshooting
9
Are there any obstructions
(walls or furniture, for
example) between your
machine and the WLAN
access point/router?
wireless
Move your Brother machine to an obstruction-free area, or closer to the
WLAN access point/router.
Is there a wireless
computer, Bluetooth
supported device,
microwave oven or digital
cordless phone near the
Brother machine or the
WLAN access point/router?
wireless
Move all the devices away from the Brother machine or WLAN access
point/router.
The Brother machine cannot print or scan over the network.
The Brother machine is not found on the network even after successful installation.
Question
Interface
Solution
Are you using security
software?
wired/
wireless
See
I'm using security software.
uu
page 148.
Is your Brother machine
assigned with an available
IP address?
wired/
wireless
Confirm the IP address and the Subnet Mask
Verify that both the IP addresses and Subnet Masks of your computer
and the Brother machine are correct and located on the same network.
For more information on how to verify the IP address and the Subnet
Mask, ask the network administrator or visit the Brother Solutions Center
.
(Windows
®
)
Confirm the IP address and the Subnet Mask using the Network
Connection Repair Tool.
Use the Network Connection Repair Tool to fix the Brother machine's
network settings. It will assign the correct IP address and the Subnet
Mask.
To use the Network Connection Repair Tool, ask the network
administrator for the details and then follow the steps below:
Note
• (Windows
®
XP/XP Professional x64 Edition/Windows
Vista
®
/Windows
®
7) You must log on with Administrator rights.
Make sure that the Brother machine is turned on and is connected to the
same network as your computer.
The Brother machine is not found on the network during the MFL-Pro Suite installation. (continued)
Question
Interface
Solution