Brother International MFC 3420C Users Manual - English - Page 149
TROUBLESHOOTING AND ROUTINE MAINTENANCE, Stop/Exit, In USA, In Canada, 877-BROTHER, In Montreal - cartridge
UPC - 012502607144
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ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Data Remains Print data remains in the machine's memory. Re-start printing from your computer. Print data remains in the machine's memory. The USB cable was unplugged while the computer was sending the data to the machine. Press Stop/Exit. The machine will cancel the job and eject the page that is being printed. DR Mode in Use The machine is set to Distinctive Ring mode. Set Distinctive Ring to Off. You can not change the Receive Mode from (See Turning off the Distinctive Ring Manual to another mode. on page 5-11.) High Temperature The print heads are too warm. Allow the machine to cool down. Ink Empty One or more of the ink cartridges is empty. The machine will stop all print operations. While memory is available, black and white faxes will be received into memory. If a sending machine has a color fax, the machine's 'handshake' will request that the fax be sent as black and white. If the sending machine has the ability to convert it, the color fax will be received into memory as a black and white fax. Replace the ink cartridges. (See Replacing the ink cartridges on page 13-20.) Low Temperature The print heads are too cold. Allow the machine to warm up. Machine Error The machine has a mechanical problem. XX Call Brother Customer Service. In USA: 1-800-284-4329 In Canada: 1-877-BROTHER In Montreal: (514) 685-6464 Media Error (MFC-3820CN only) The media card is either bad or not formatted. Reinsert the correct media card. Near Empty One or more of the ink cartridges are running out of ink. If a sending machine has a color fax, the machine's 'handshake' will request that the fax be sent as black and white. If the sending machine has the ability to convert it, the color fax will be received into memory as a black and white fax. Order a new ink cartridge. (See Ordering accessories and supplies on page ii.) No File The media card in the media drive does not Reinsert the correct media card. contain a .JPG file. No Response/ The number you dialed does not answer or is Verify the number and try again. Busy busy. Not Registered You tried to access a Speed Dial number that Set up the Speed Dial number. is not programmed. (See Storing Speed-Dial numbers on page 7-1.) 13 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE