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Brother International MFC 3420C Users Manual - English - Page 152

Printer jam or paper jam, Paper is jammed inside the front of the MFC.

UPC - 012502607144

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Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the MFC. Paper is jammed inside the front of the MFC. Pull the jammed paper toward you. Paper is jammed in the paper tray. 1 Remove any paper from the paper tray that is not jammed. TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 5

Section	Page
USER'S GUIDE MFC-3420C/MFC-3820CN	1
Brother numbers	3
Register your product	3
Frequently asked questions (FAQs)	3
For Customer Service	3
Brother fax back system (USA only)	4
Ordering accessories and supplies	4
Notice - Disclaimer of Warranties (USA and Canada)	5
Compilation and Publication Notice	5
Brother® One Year Limited Warranty and Replacement Service (USA only)	6
Brother® One Year Limited Warranty and Replacement Service (USA only)	7
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only)	8
Safety precautions	9
To use the MFC safely	9
Choosing a location	12
Quick Reference Guide	13
Sending faxes	13
Receiving faxes	13
Storing numbers	13
Dialing operations	14
Making copies	14
Table of Contents	15
1 Introduction	22
Using this Guide	22
Finding information	22
Symbols used in this Guide	22
Fax Test Sheet and Product Registration (USA only)	23
On-Line Registration (USA and Canada)	23
Control panel overview	24
Turning the MFC on and off	27
About fax machines	28
Custom features	28
Do you have Voice Mail on the phone line?	28
Why should there be problems?	28
How can you avoid possible problems?	28
Fax tones and handshake	29
ECM (Error Correction Mode)	30
Connecting the MFC	30
Connecting an external telephone	30
Connecting an external telephone answering device (TAD)	31
Sequence	31
Connections	33
Recording outgoing message (OGM) on an external TAD	33
Special line considerations	34
Roll over phone lines	34
Two-line phone system	34
Converting telephone wall outlets	35
Installing MFC, external two-line TAD and two-line telephone	36
Multi-line connections (PBX)	37
If you are installing the MFC to work with a PBX	37
Custom features on your phone line	37
2 Loading originals and paper	38
Load originals	38
Using the automatic document feeder (ADF)	38
Recommended environment	38
Using the scanner glass	40
About paper	41
Handling and using special paper	41
Recommended paper	41
Paper capacity of the paper tray	42
Paper specifications for the paper tray	42
Paper capacity of the output paper support	43
Printable area	44
How to load paper and envelopes	45
To load paper or other media	45
To load glossy paper	46
To load envelopes	46
3 On-screen programming	47
User-friendly programming	47
Menu table	47
Memory storage	47
Navigation keys	48
4 Getting started	59
Initial Setup	59
Setting the Date and Time	59
Setting the Station ID	60
Entering text	61
Inserting spaces	61
Making corrections	61
Repeating letters	61
Special characters and symbols	62
Setting Tone and Pulse dialing mode	62
General Setup	63
Setting the Mode Timer	63
Setting the Paper Type	63
Setting the Paper Size (MFC-3420C only)	64
Setting the Paper Size (MFC-3820CN only)	64
Setting the Ring Volume	65
Setting the Beeper Volume	65
Setting the Speaker Volume	66
Turning on Automatic Daylight Savings Time	66
On/Off Setting	67
5 Setup Receive	68
Basic receiving operations	68
Choosing the Receive Mode	68
To select or change your Receive Mode	69
Setting the Ring Delay	69
Setting the F/T Ring Time (Fax/Tel mode only)	70
Easy Receive	71
Printing a reduced incoming fax (Auto Reduction)	72
Printing a fax from the memory	72
Advanced receiving operations	73
Operation from extension telephones	73
For Fax/Tel mode only	73
Using a cordless external handset	74
Changing the remote codes	74
Polling	75
Setting up Polling Receive	75
Setting up Sequential Polling Receive	75
Telephone services	76
Distinctive Ring	76
What does your telephone company’s ‘Distinctive Ring’ do?	76
What does Brother’s ‘Distinctive Ring’ do?	76
Do you have Voice Mail?	77
Before you choose the ring pattern to register	77
Registering the Distinctive Ring pattern	78
Turning off the Distinctive Ring	78
Caller ID	79
Viewing Caller ID List	80
Printing Caller ID List	80
6 Setup Send	81
How to fax	81
Enter Fax mode	81
How to dial	81
Manual dialing	81
Speed-Dialing	82
Search	82
Faxing from the automatic document feeder (ADF)	83
Faxing from the ADF	83
Faxing from the scanner glass	83
Out of Memory message	84
Automatic transmission	84
This is the easiest way to send a fax.	84
Manual transmission	85
Basic sending operations	86
Sending faxes using multiple settings	86
Contrast	86
Fax Resolution	87
Manual and automatic fax Redial	88
Color fax transmission	88
Dual Access (Not available for color faxes)	89
Real Time Transmission	89
Checking job status	90
Canceling a job while scanning, dialing and sending the original	91
Canceling a scheduled job	91
Advanced sending operations	92
Broadcasting (Not available for color faxes)	92
Overseas Mode	93
Delayed Fax (Not available for color faxes)	94
Setting up Polled Transmit (Not available for color faxes)	95
Delayed Batch Transmission (Not available for color faxes)	96
7 Quick-Dial numbers and dialing options	97
Storing numbers for easy dialing	98
Setting up Groups for Broadcasting	99
Dialing options	101
Access codes and credit card numbers	101
Pause	102
Fax Redial	102
Tone or Pulse	102
8 Remote Fax Options	103
Fax Forwarding/Paging	103
Programming a Fax Forwarding number	103
Programming your pager number	104
Setting Fax Storage	105
Backup Print	105
Setting your Remote Access Code	106
Remote Retrieval	107
Using your Remote Access Code	107
Remote commands	108
Retrieving fax messages	109
Changing your Fax Forwarding number	109
9 Printing reports	110
MFC settings and activity	110
Customizing the Transmission Verification Report	110
Setting the Journal Period	111
Printing reports	112
To print a report	112
10 Making copies	113
Using the MFC as a copier	113
Enter Copy mode	113
Making a single copy	114
Making multiple copies	114
Out of Memory message	114
Using the Copy keys (Temporary settings)	115
Enlarge/Reduce	116
Quality	117
Options	118
Paper Type	119
Paper Size	120
Brightness	120
Contrast	121
Sorting copies using the ADF	121
N in 1 copy (Page Layout)	122
Changing the default copy settings	125
Copy Quality	125
Brightness	125
Contrast	125
Color Adjustment	126
Legal limitations	127
11 Walk-Up PhotoCapture Center™ (MFC-3820CN only)	128
Introduction	128
PhotoCapture Center™ requirements	128
Basic flow	129
Getting started	130
Printing the Index (Thumbnails)	132
Printing images	133
Number of Copies	134
DPOF printing	135
Changing the default settings	136
Print Quality	136
Paper & Size	136
Brightness	137
Contrast	137
Color enhancement (True2Life®)	138
Cropping	139
Understanding the Error Messages	139
˘Using PhotoCapture Center™ from your PC	140
Using PhotoCapture Center™ for scanning originals	140
12 Important information	141
Standard telephone and FCC Notices These notices are in effect on models sold and used in the Uni...	141
Federal Communications Commission (FCC) Declaration of Conformity (USA only)	143
Important	144
Industry Canada Compliance Statement (Canada only)	144
LAN connection	144
International ENERGY STAR® Compliance Statement	144
Important safety instructions	145
Trademarks	147
13 Troubleshooting and routine maintenance	148
Troubleshooting	148
Error messages	148
Original jams	151
Original is jammed in the top of the ADF unit.	151
Original is jammed inside the ADF unit.	151
Printer jam or paper jam	152
Paper is jammed inside the front of the MFC.	152
Paper is jammed inside the paper tray	153
Paper is jammed inside the machine.	154
If you are having difficulty with your machine	155
How to improve print quality	158
Cleaning the print head	158
Print quality check	158
Checking the ink volume	161
Packing and shipping the MFC	162
Routine maintenance	165
Cleaning the scanner	165
Cleaning the MFC printer platen	166
Replacing the ink cartridges	167
Glossary	170
Specifications	175
Product description	175
General	175
Print media	176
Copy	177
PhotoCapture Center (MFC-3820CN only)	177
Fax	178
Scanner	179
Printer	180
Interfaces	180
Computer requirements	181
Consumable items	182
Network (LAN) (MFC-3820CN only)	182
Index	183
Remote Retrieval Access card	188