Canon MF7280 imageCLASS MF7280 Facsimile Guide - Page 217

Receiving Documents, Other Situations

Page 217 highlights

Receiving Documents The machine does not receive documents. Q Does the machine have sufficient memory? A Erase unnecessary documents and documents with errors from memory to increase the amount of available memory. (See "Erasing Received Documents," on p. 3-11.) Documents cannot be received in memory. Q Is there sufficient available memory? A Erase unnecessary documents and documents with errors from memory to increase the amount of available memory. (See "Erasing Received Documents," on p. 3-11.) Troubleshooting The quality of printed originals is uneven. Q Is the platen glass of the sender's machine clean? A Make a few copies using your machine. If the copies are not streaked, the problem is in the sender's machine. Contact the sender and ask them to send 8 the document again. Other Situations Fax transmissions are slow. Q Are documents being sent at a high resolution? A It is recommended that you send documents containing text only with a lower resolution. (See "Selecting a Scan Mode," on p. 2-2.) Q Is ECM TX or ECM RX set to 'On'? A Set ECM TX and ECM RX to 'Off'. (See "ECM Transmission," on p. 4-6, and "ECM Reception," on p. 4-20.) 8-4 When Problems Occur

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When Problems Occur
8-4
8
Troubleshooting
Receiving Documents
The machine does not receive documents.
Q
Does the machine have sufficient memory?
A
Erase unnecessary documents and documents with errors from memory to
increase the amount of available memory. (See "Erasing Received Documents,"
on p. 3-11.)
Documents cannot be received in memory.
Q
Is there sufficient available memory?
A
Erase unnecessary documents and documents with errors from memory to
increase the amount of available memory. (See "Erasing Received Documents,"
on p. 3-11.)
The quality of printed originals is uneven.
Q
Is the platen glass of the sender's machine clean?
A
Make a few copies using your machine. If the copies are not streaked, the
problem is in the sender's machine. Contact the sender and ask them to send
the document again.
Other Situations
Fax transmissions are slow.
Q
Are documents being sent at a high resolution?
A
It is recommended that you send documents containing text only with a lower
resolution. (See "Selecting a Scan Mode," on p. 2-2.)
Q
Is ECM TX or ECM RX set to 'On'?
A
Set ECM TX and ECM RX to 'Off'. (See "ECM Transmission," on p. 4-6, and
"ECM Reception," on p. 4-20.)