Canon MF7280 imageCLASS MF7280 Facsimile Guide - Page 219

Error Messages This section explains the various messages that appear on the touch panel display, along with possible causes and remedies. For explanations of messages that are not listed here, see the Reference Guide, Sending Guide, and Network Guide. List of Error Codes without Messages If an error occurs while a document is being sent or received, an error code is displayed in the job log on the System Monitor screen, and is included in various reports. Check the error code, and then take the required steps to solve the problem. (See Chapter 4, "Checking/Changing the Fax Status," and Chapter 12, "Appendix," in the Sending Guide.) Troubleshooting # 0001 Cause Paper or originals are jammed. 8 Remedy Place the document properly into the feeder or on the platen glass, and remove any jammed paper or originals. (See Chapter 7, "Troubleshooting," in the Reference Guide.) # 0003 Cause Communications that take longer than the preset time (64 minutes) caused the error. Remedy 1 Reduce the resolution or divide the document into two or more parts, and then try sending the document again. (See "Selecting a Scan Mode," on p. 2-2.) Remedy 2 When receiving a document, ask the remote party to either reduce the resolution at which the document is scanned, or divide the document into two or more parts before sending it. 8-6 Error Messages