Canon PIXMA iP4500 iP4500 series Quick Start Guide - Page 72

Printed Surface Is Scratched/Paper Is Smudged - printer user manual

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„ Printed Surface Is Scratched/Paper Is Smudged Cause Paper Feed Roller is dirty. Inside of the printer is dirty. Action Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when necessary. For details on cleaning, see "Cleaning the Paper Feed Roller (Roller Cleaning)" on page 57. When performing duplex printing, if the specified paper size does not match the actual size of paper loaded in the paper source, the inside will become stained with ink, causing printed paper to become smudged. Perform the Bottom Plate Cleaning to clean the inside of the printer. For details, see "Cleaning the Inside of the Printer" on page 59. Printing on inappropriate type of paper. Printing on thick paper. Note To prevent the inside of the printer from stains, set the paper size correctly. z Check to see if the paper you are printing on is not too thick or curled. See "Media Types You Cannot Use" on page 6. z When performing Borderless Printing, print quality may be reduced at the top and bottom edges of the paper. Make sure that the paper you are using is suitable for Borderless Printing. For details, refer to "Printing Area" in the User's Guide on-screen manual. Selecting the Prevent paper abrasion setting will widen the clearance between the Print Head and the loaded paper. If you notice abrasion even with the media type set correctly to match the loaded paper, set the printer to prevent paper abrasion by using the printer driver. * Deactivate the Prevent paper abrasion setting once printing is complete. If not, this setting remains enabled for all subsequent print jobs. Open the printer properties dialog box, and in Custom Settings in the Maintenance sheet, select the Prevent paper abrasion check box, and then click Send. To open the printer properties dialog box (Windows), refer to "Opening the Printer Properties Dialog Box (Windows)" in the User's Guide on-screen manual. In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select the Prevent paper abrasion check box, and then click Send. To open the Canon IJ Printer Utility (Macintosh), refer to "Opening the Canon IJ Printer Utility (Macintosh)" in the User's Guide on-screen manual. 68 Troubleshooting

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68
Troubleshooting
Printed Surface Is Scratched/Paper Is Smudged
Cause
Action
Paper Feed Roller is dirty.
Cleaning the Paper Feed Roller will wear the roller, so perform this procedure
only when necessary.
For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)”
on page 57.
Inside of the printer is dirty.
When performing duplex printing, if the specified paper size does not match the
actual size of paper loaded in the paper source, the inside will become stained
with ink, causing printed paper to become smudged.
Perform the Bottom Plate Cleaning to clean the inside of the printer.
For details, see “Cleaning the Inside of the Printer” on page 59.
Note
To prevent the inside of the printer from stains, set the paper size correctly.
Printing on inappropriate type of paper.
Check to see if the paper you are printing on is not too thick or curled.
See “Media Types You Cannot Use” on page 6.
When performing Borderless Printing, print quality may be reduced at the top
and bottom edges of the paper. Make sure that the paper you are using is
suitable for Borderless Printing.
For details, refer to “Printing Area” in the
User’s Guide
on-screen manual.
Printing on thick paper.
Selecting the
Prevent paper abrasion
setting will widen the clearance between
the Print Head and the loaded paper. If you notice abrasion even with the media
type set correctly to match the loaded paper, set the printer to prevent paper
abrasion by using the printer driver.
*
Deactivate the
Prevent paper abrasion
setting once printing is complete. If
not, this setting remains enabled for all subsequent print jobs.
Open the printer properties dialog box, and in
Custom Settings
in the
Maintenance
sheet, select the
Prevent paper abrasion
check box, and then
click
Send
.
To open the printer properties dialog box (Windows), refer to “Opening the
Printer Properties Dialog Box (Windows)” in the
User’s Guide
on-screen
manual.
In the
Canon IJ Printer Utility
, select
Custom Settings
in the pop-up menu,
select the
Prevent paper abrasion
check box, and then click
Send
.
To open the
Canon IJ Printer Utility
(Macintosh), refer to “Opening the Canon
IJ Printer Utility (Macintosh)” in the
User’s Guide
on-screen manual.