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Canon imagePROGRAF iPF6300S iPF6300S User Manual ver.1.00 - Page 1057

Cannot print over a network, Cannot connect the printer to the network

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Troubleshooting > Cannot print over a network > Cannot print over a network Cannot connect the printer to the network ...1039 Cannot print over a TCP/IP network ...1039 Cannot print over a NetWare network ...1040 Cannot print over AppleTalk or Bonjour networks 1040 Cannot connect the printer to the network Cause The Ethernet cable is not connected correctly to the printer's Ethernet port. Corrective Action 1. Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on. For instructions on connecting the cable, refer to the Setup Guide. 2. Make sure the Link indicator is lit. The top and bottom indicators are lit if the printer is connected via 1000Base-T. The bottom indicator is green if the printer is connected via 100BASE-TX, and the top indicator is orange if connected via 10BASE-T. If the Link indicator is not lit, check the following points. • Make sure the hub is on. • Make sure the end of the Ethernet cable is connected correctly. Insert the Ethernet cable until it clicks and locks in place. • Make sure there is no problem with the Ethernet cable. If there is any problem, replace the Ethernet cable. • Check the communication mode with the hub. Although the printer normally detects the hub communication mode and transmission rate automatically (in auto negotiation mode), sometimes the hub settings cannot be detected. In this case, configure the connection method manually, specifying the communication mode in use. (See "Configuring the Communication Mode Manually.") →P.968 Cannot print over a TCP/IP network Cause The printer's IP address is not configured correctly. The printer's TCP/IP network settings are not configured correctly. The computer you are trying to print from is not configured correctly. Corrective Action Make sure the printer's IP address is configured correctly. (See "Configuring the IP Address Using imagePROGRAF Device Setup Utility.") →P.442 (See "Configuring the IP Address Using the Printer Control Panel.") →P.942 Make sure the printer's TCP/IP network settings are configured correctly. (See "Configuring the Printer's TCP/IP Network Settings With RemoteUI .") →P.946 Make sure the computer's TCP/IP network settings are configured correctly. (See "Configuring the Printer Driver Destination (Windows).") →P.945 (See "Configuring the Destination in TCP/IP Networks .") →P.960 12 1039 iPF6300S Cannot connect the printer to the network

Section	Page
Cover	1
Note	2
Contents	3
Basic Printing Workflow	19
Printing procedure	20
Printing Options Using Rolls and Sheets	20
Turning the Printer On and Off	21
Loading and Printing on Rolls	23
Loading and Printing on Sheets	27
Printing in Windows	29
Printing from Mac OS X	30
Canceling print jobs	32
Canceling Print Jobs from the Control Panel	32
Canceling Print Jobs from Windows	33
Canceling Print Jobs from Mac OS X	34
Pausing Printing	37
Pausing Printing	37
Enhanced Printing Options	38
Choosing Paper for Printing	39
Choosing a Paper for Printing	39
Specifying Paper in the Printer Driver	39
Printing Photos and Office Documents	40
Printing Photos and Images	40
Printing Photos and Images (Windows)	41
Printing Photos and Images (Mac OS X)	43
Printing from Photoshop	47
Printing Adobe RGB Images (Windows)	48
Printing Adobe RGB Images (Mac OS X)	52
Printing Office Documents	56
Printing Office Documents (Windows)	56
Printing Office Documents (Mac OS X)	58
Using PosterArtist to Compose Originals	62
Printing CAD Drawings	65
Printing Line Drawings and Text	65
Printing Line Drawings and Text (Windows)	65
Printing Line Drawings and Text (Mac OS X)	67
Printing from AutoCAD	71
Adjusting Images	73
Adjusting the Color in the Printer Driver	73
Fine-Tuning Colors of Photos and Images (Windows)	76
Fine-Tuning Colors of Photos and Images (Mac OS X)	79
Giving Priority to Particular Graphic Elements and Colors for Printing	82
Choosing the Document Type and Printing Conditions (Windows)	85
Choosing the Document Type and Printing Conditions (Mac OS X)	88
Printing enlargements or reductions	91
Resizing Originals to Match the Paper Size	91
Resizing Originals to Match the Paper Size (Windows)	91
Resizing Originals to Match the Paper Size (Mac OS X)	93
Resizing Originals to Fit the Roll Width	97
Resizing Originals to Fit the Roll Width (Windows)	97
Resizing Originals to Fit the Roll Width (Mac OS X)	100
Resizing Originals by Entering a Scaling Value	103
Resizing Originals by Entering a Scaling Value (Windows)	104
Resizing Originals by Entering a Scaling Value (Mac OS X)	106
Printing at full size	111
Printing on Oversized Paper	111
Printing at Full Size (Windows)	112
Printing at Full Size (Mac OS X)	113
Borderless Printing at Actual Size	117
Borderless Printing at Actual Size (Windows)	118
Borderless Printing at Actual Size (Mac OS X)	121
Borderless Printing	125
Borderless Printing on Paper of Equivalent Size	125
Borderless Printing by Resizing Originals to Match the Paper Size (Windows)	126
Borderless Printing by Resizing Originals to Match the Paper Size (Mac OS X)	128
Borderless Printing by Resizing Originals to Fit the Roll Width	132
Borderless Printing by Resizing Originals to Fit the Roll Width (Windows)	133
Borderless Printing by Resizing Originals to Fit the Roll Width (Mac OS X)	135
Printing banners or at other non-standard sizes	140
Printing Vertical or Horizontal Banners (Large-Format Printing)	140
Printing Vertical or Horizontal Banners (Large-Format Printing; Windows)	141
Printing Vertical or Horizontal Banners (Large-Format Printing; Mac OS X)	146
Printing on Non-Standard Paper Sizes	149
Printing on Non-Standard Paper Sizes (Windows)	150
Printing on Non-Standard Paper Sizes (Mac OS X)	153
Tiling and multiple pages per sheet	157
Printing Multiple Originals Next to Each Other	157
Printing Multiple Originals Next to Each Other (Windows)	158
Printing Multiple Originals Next to Each Other (Mac OS X)	160
Printing Multiple Pages Continuously	162
Printing Multiple Pages Continuously (Windows)	163
Printing Multiple Pages Continuously (Mac OS X)	165
Printing Multiple Pages Per Sheet	167
Printing Multiple Pages Per Sheet (Windows)	167
Printing Multiple Pages Per Sheet (Mac OS X)	170
Printing Posters in Sections	174
Printing Large Posters (Windows)	175
Centering originals	178
Printing Originals Centered on Rolls	178
Printing Originals Centered on Rolls (Windows)	178
Printing Originals Centered on Rolls (Mac OS X)	180
Printing Originals Centered on Sheets	184
Printing Originals Centered on Sheets (Windows)	184
Printing Originals Centered on Sheets (Mac OS X)	187
Conserving roll paper	190
Conserving Roll Paper by Rotating Originals 90 Degrees	190
Conserving Roll Paper by Rotating Originals 90 Degrees (Windows)	190
Conserving Roll Paper by Rotating Originals 90 Degrees (Mac OS X)	192
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins	196
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Windows)	196
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Mac OS X)	198
Checking Images Before Printing	202
Checking the Layout in a Preview Before Printing	202
Other useful settings	204
Printing With Watermarks	204
Printing with Watermarks— COPY, FILE COPY, and so on (Windows)	205
Making the Original Orientation Match the Paper Orientation	208
Making the Original Orientation Match the Paper Orientation (Windows)	208
Making the Original Orientation Match the Paper Orientation (Mac OS X)	210
Using Favorites	214
Cutting Roll Paper After Printing	214
Cutting Roll Paper After Printing (Windows)	214
Cutting Roll Paper After Printing (Mac OS X)	216
Windows Software	219
Printer Driver	220
Printer Driver Settings	220
Specifying Paper in the Printer Driver	222
Confirming Print Settings	225
Checking the Layout in a Preview Before Printing	226
Using Favorites	227
Accessing the Printer Driver Dialog Box from Applications	229
Accessing the Printer Driver Dialog Box from the Operating System Menu	231
Main Sheet	233
Paper Information on Printer Dialog Box	237
Paper Detailed Settings Dialog Box	238
View Settings Dialog Box for the Printing Application	240
Color Adjustment Sheet: Color	240
Object Adjustment dialog box: Color	242
Matching Sheet	243
Ambient Light Adjust dialog box	245
Light Source Check Tool	247
Color Adjustment Sheet: Monochrome	248
Object Adjustment dialog box: Monochrome	249
Gray Adjustment Sheet	250
Page Setup Sheet	251
Output Method dialog box	254
Paper Size Options Dialog Box	255
Layout Sheet	256
Page Options Dialog Box	258
Special Settings Dialog Box	259
Favorites Sheet	260
Utility Sheet	262
Support Sheet	263
Settings Summaries Dialog Box	264
Device Settings Sheet	265
Preview	266
The Features of Preview	266
Operating Environment	266
Starting Preview	267
Preview Main Window	268
Dialog Area	271
Enlarge/Reduce the screen display	272
Moving a Page	272
Using the ruler	273
Priority setting for rotating 90 degrees	273
Printing with Selecting the Layout	275
Print on the Center	277
Not Print Spaces at the Top/Bottom	278
Free Layout	279
The Features of Free Layout	279
Operating Environment	280
Starting Free Layout	280
Free Layout Main Window	283
Detailed Settings	285
Preferences Dialog Box	286
Page Options Dialog Box	287
Zoom Dialog Box	288
Format Dialog Box	289
Laying out a Multiple-File Document on One Page	291
Laying out a Document Created with Multiple Application Programs on One Page	294
Selecting an Object	297
Changing the Object Size	298
Moving an Object	298
Rotating an Object	299
Laying out Objects Automatically	300
Aligning Objects	300
Changing the Object Overlapping Order	302
Pasting a Copied or Cut Object	304
Folded Duplex Window	305
Finished Size Settings Dialog Box	306
Binding Settings Dialog Box	307
Prints using Folded Duplex	308
Color imageRUNNER Enlargement Copy	310
The Features of Color imageRUNNER Enlargement Copy	310
Operating Environment	310
Starting Color imageRUNNER Enlargement Copy	310
Color imageRUNNER Enlargement Copy Dialog Box	312
Hot Folder	313
Creating a New Hot Folder	314
Specifying an Existing Shared Folder as a Hot Folder	318
Setting the Print Parameters	321
Printing Enlargements of Scanned Originals from a Color imageRUNNER	322
Print Plug-In for Photoshop/Digital Photo Professional	325
The Features of Print Plug-In	326
Operating Environment	326
Installation Procedures	327
Uninstall Procedures	330
Starting from Photoshop	330
Starting from Digital Photo Professional	332
Print Plug-In Main Window	333
Preview Area	335
Main Sheet	336
Page Setup Sheet	340
Color Settings Sheet	343
Print History Sheet	344
Support Sheet	345
Paper Detailed Settings Dialog Box	346
Set Configuration Dialog Box	348
ICC Conversion Options dialog box	349
Roll Paper Options Dialog Box	350
Size Options Dialog Box	350
Curves Dialog Box	351
Print History Details Dialog Box	352
Utilize Three Types of Previews	354
Check Image with Print Area Layout	354
Check the original image with Image	355
Check Image with Roll Paper Preview	356
Print with a Desired Picture Quality	356
Adjust the Colors and Print	357
Adjust the Colors while Checking the Preview (for Color)	358
Adjust the Colors while Checking the Preview (for Monochrome)	359
Adjust the Colors by Color Matching	363
Print High-Quality Adobe RGB16bit Images	364
Prints monochrome photographs with high quality	366
Using Adobe CMM	366
Perform Black Point Compensation	368
Perform Printing Press Simulation Print	369
Enlarge/Reduce and Print	370
Enlarge/Reduce and Print Matching Output Media Size	370
Enlarge/Reduce and Print Matching Width of Roll Paper	372
Specify Scaling, Enlarge/Reduce and Print	373
Print with No Borders	374
Customize Media Settings	375
Utilize Print History	376
Confirm Print History Details	376
Apply Print History to an Image	378
Store Print History to Print Preferences	378
Delete Print History	381
Export Print History from Print Preferences	383
Import Print History to Print Preferences	384
Delete Print History from Print Preferences	386
Set Information to Print with Image	388
Print Plug-In for Office	390
Print Plug-In for Office features	390
Operating Environment	391
Steps to install	391
Steps to uninstall	395
When Print Plug-In for Office is not displayed	395
To start from Microsoft Word	400
Print Matching Roll Width (Word)	403
Borderless Printing (Word)	405
Multi-Page Printing (Word)	408
Register the settings(Word)	411
Print Using Registered Settings (Word)	412
Portrait Orientation / Landscape Orientation (Word)	414
To start from Microsoft PowerPoint	416
Print Matching Roll Width (PowerPoint)	418
Borderless Printing (PowerPoint)	421
Multi-Page Printing (PowerPoint)	423
Register the settings(PowerPoint)	426
Print Using Registered Settings (PowerPoint)	427
Portrait Orientation / Landscape Orientation (PowerPoint)	429
To start from Microsoft Excel	432
Print Entire Sheet (Excel)	434
Print Selected Area (Excel)	437
Configuring Binding (Excel)	440
Configuring Special Settings	441
Status Monitor	443
The Features of imagePROGRAF Status Monitor	443
Job Management Using imagePROGRAF Status Monitor	444
Accounting	446
Accounting Manager	446
Launching the Accounting Manager	447
Accounting Manager Main Window	447
Job List Area	450
Accounting Manager Basic Procedures	451
Configuring Unit Costs in Accounting Manager	451
Setting the Unit Cost for Ink	452
Setting the Unit Cost for Paper	453
Setting the Unit Cost for Items Other Than Ink and Paper	454
Configuring Units and Display Settings in Accounting Manager	455
Automatically Acquiring Print Job Logs at Regular Intervals	456
Canceling Regular Print Job Log Acquisition	456
Switching Between Displaying Jobs on Printer and Regularly Acquired Jobs	456
Exporting Print Job Data as a CSV File	457
Showing Job Properties	457
Showing, Saving and Loading Selected Unit Cost Data	458
Showing the Total Amount of Ink and Paper Consumed	458
Digital Photo Front-Access	459
Digital Photo Front-Access	459
Device Setup Utility	460
imagePROGRAF Device Setup Utility	460
Installing imagePROGRAF Device Setup Utility	460
Configuring the IP Address Using imagePROGRAF Device Setup Utility	460
Media Configuration Tool	465
The Features of Media Configuration Tool	465
Operating Environment	466
Installation Procedures	466
Starting the Media Configuration Tool	469
Media Configuration Tool Main Window	470
Editing Media Type Information	471
Adding Media Types	472
Changing Media Names	475
Deleting Media Types You Have Added	477
Switching Media Types Display Show/Hide	478
Changing the Display Order of Media Types	480
Updating Media Types	482
Using Paper Other Than Genuine Paper/Feed Confirmed Paper	484
Compatible Paper	485
Add Custom Paper	486
Delete Custom Paper	495
Edit Custom Paper	496
Export Custom Media Information	497
Import Custom Media Information	498
Warnings	501
Mac OS X Software	503
Printer Driver	504
Printer Driver Settings	504
Specifying Paper in the Printer Driver	506
Confirming Print Settings	509
Checking the Layout in a Preview Before Printing	510
Using Favorites	511
Accessing the Printer Driver Dialog Box from Applications	511
Main Pane	512
Paper Information on Printer Dialog Box	517
Paper Detailed Settings Dialog Box	518
View settings Dialog Box for the Printing Application	520
Matching pane	521
Ambient Light Adjust dialog box	523
Light Source Check Tool	525
Color Settings Pane: Color	526
Object Adjustment dialog box: Color	527
Color Settings Pane: Monochrome	528
Object Adjustment dialog box: Monochrome	529
Gray Adjustment Pane	530
Page Setup Pane	531
Utility Pane	533
Additional Settings Pane	534
Support Pane	535
Preview	536
The Features of Preview	536
Operating Environment	536
Starting Preview	537
Preview Main Window	538
Paper Settings Panel	541
Easy Settings	543
Advanced Settings	545
Output Settings Panel	546
Color Settings Panel	548
Color Adjustment	549
Gray Adjustment	552
Matching	553
Driver Matching Mode	556
ICC Matching Mode	557
ColorSync	558
Preferences Dialog Box	558
Zoom Dialog Box	559
Go to Page Dialog Box	559
Print with No Borders	560
Print on the Center	560
Not Print Spaces at the Top/Bottom	561
Print Page Rotated 90 Degrees	562
Display with Fitting to the Width of the Paper	563
Display with All	564
Display with Actual Size	565
Moving a Page	565
Free Layout	567
The Features of Free Layout	567
Operating Environment	567
Starting Free Layout	568
Free Layout Main Window	569
Paper Settings Panel	572
Easy Settings	574
Advanced Settings	576
Color Settings Panel	577
Color Adjustment	578
Gray Adjustment	581
Matching	582
Driver Matching Mode	585
ICC Matching Mode	586
ColorSync	587
Preferences Dialog Box	588
Page Setup Dialog Box	589
Zoom Dialog Box	590
Format Dialog Box	591
Laying out a Multiple-File Document on One Page	592
Laying out a Document Created with Multiple Application Programs on One Page	592
Selecting an Object	593
Changing the Object Size	593
Moving an Object	594
Rotating an Object	595
Laying out Objects Automatically	596
Aligning Objects	596
Changing the Object Overlapping Order	598
Pasting a Copied or Cut Object	600
Color imageRUNNER Enlargement Copy	601
The Features of Color imageRUNNER Enlargement Copy	601
Operating Environment	601
Starting Color imageRUNNER Enlargement Copy	602
Color imageRUNNER Enlargement Copy Dialog Box	603
Hot Folder	604
Creating a New Hot Folder	605
Editing a Hot Folder (Setting Print Conditions)	607
Deleting a Hot Folder	611
Setting the Print Parameters	611
Paper Settings Panel	612
Easy Settings	614
Advanced Settings	615
Output Settings Panel	617
Color Settings Panel	619
Driver Matching Mode	620
ICC Matching Mode	621
ColorSync	622
Printing Enlargements of Scanned Originals from a Color imageRUNNER	622
Print Plug-In for Photoshop/Digital Photo Professional	625
The Features of Print Plug-In	626
Operating Environment	626
Installation Procedures	627
Uninstall Procedures	629
Starting from Photoshop	631
Starting from Digital Photo Professional	632
Print Plug-In Main Window	633
Preview Area	635
Main Sheet	637
Page Setup Sheet	640
Color Settings Sheet	643
Print History Sheet	644
Support Sheet	646
Paper Detailed Settings Dialog Box	647
Set Configuration Dialog Box	649
ICC Conversion Options dialog box	650
Roll Paper Options Dialog Box	651
Size Options Dialog Box	652
Curves Dialog Box	653
Print History Details Dialog Box	654
Utilize Three Types of Previews	655
Check Image with Print Area Layout	656
Check the original image with Image	657
Check Image with Roll Paper Preview	658
Print with a Desired Picture Quality	658
Adjust the Colors and Print	659
Adjust the Colors while Checking the Preview (for Color)	660
Adjust the Colors while Checking the Preview (for Monochrome)	661
Adjust the Colors by Color Matching	665
Print High-Quality Adobe RGB16bit Images	666
Prints monochrome photographs with high quality	668
Using Adobe CMM	668
Perform Black Point Compensation	670
Perform Printing Press Simulation Print	671
Enlarge/Reduce and Print	672
Enlarge/Reduce and Print Matching Output Media Size	672
Enlarge/Reduce and Print Matching Width of Roll Paper	674
Specify Scaling, Enlarge/Reduce and Print	675
Print with No Borders	676
Customize Media Settings	677
Utilize Print History	678
Confirm Print History Details	678
Apply Print History to an Image	679
Store Print History to Print Preferences	680
Delete Print History	682
Export Print History from Print Preferences	684
Import Print History to Print Preferences	685
Delete Print History from Print Preferences	687
Set Information to Print with Image	689
Printmonitor	691
The Features of imagePROGRAF Printmonitor	691
Job Management Using imagePROGRAF Printmonitor	692
Media Configuration Tool	694
The Features of Media Configuration Tool	694
Operating Environment	695
Procedures for Installing	695
Procedures for Uninstalling	698
Starting the Media Configuration Tool	701
Media Configuration Tool main window	702
Editing Media Type Information	703
Adding Media Types	704
Changing Media Names	707
Deleting Media Types You Have Added	709
Switching Media Types Display Show/Hide	711
Changing the Display Order of Media Types	713
Updating Media Types	715
Using Paper Other Than Genuine Paper/Feed Confirmed Paper	717
Compatible Paper	718
Add Custom Paper	719
Delete Custom Paper	728
Edit Custom Paper	730
Export Custom Media Information	730
Import Custom Media Information	732
Warnings	734
Print Job Operations	736
Basic Print Job Operations	737
Using the Printer Hard Disk	737
Saving Print Jobs on the Printer Hard Disk	739
Managing the Job Queue (Deleting or Preempting Other Jobs)	742
Managing Pending Jobs (Printing or Deleting Jobs on Hold)	745
Printing Saved Jobs	747
Deleting Saved Jobs	754
Moving Saved Jobs	758
Advanced Print Job Operations	764
Saving Print Jobs Sent from Sources Other than the Printer Driver	764

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Match case Limit results 1 per page

Cannot print over a network

Cannot connect the printer to the network

.....................................................................................................

1039

Cannot print over a TCP/IP network

..............................................................................................................

1039

Cannot print over a NetWare network

...........................................................................................................

1040

Cannot print over AppleTalk or Bonjour networks

.........................................................................................

1040

Cannot connect the printer to the network

Cause

Corrective Action

The Ethernet cable

is not connected

correctly to the

printer's Ethernet

port.

Make sure the printer is connected to the network with the correct Ethernet cable, and then

turn the printer on. For instructions on connecting the cable, refer to the Setup Guide.

Make sure the Link indicator is lit.

The top and bottom indicators are lit if the printer is connected via 1000Base-T. The bottom

indicator is green if the printer is connected via 100BASE-TX, and the top indicator is orange

if connected via 10BASE-T.

If the Link indicator is not lit, check the following points.

•

Make sure the hub is on.

•

Make sure the end of the Ethernet cable is connected correctly.

Insert the Ethernet cable until it clicks and locks in place.

•

Make sure there is no problem with the Ethernet cable.

If there is any problem, replace the Ethernet cable.

•

Check the communication mode with the hub.

Although the printer normally detects the hub communication mode and transmission rate

automatically (in auto negotiation mode), sometimes the hub settings cannot be detected.

In this case, configure the connection method manually, specifying the communication

mode in use.

(See "

Configuring the Communication Mode Manually

.")

→P.968

Cannot print over a TCP/IP network

Cause

Corrective Action

The printer's IP address is not

configured correctly.

Make sure the printer's IP address is configured correctly.

(See "

Configuring the IP Address Using imagePROGRAF Device Setup Utili-

.")

→P.442

(See "

Configuring the IP Address Using the Printer Control Panel

.")

→P.942

The printer's TCP/IP network

settings are not configured cor-

rectly.

Make sure the printer's TCP/IP network settings are configured correctly.

(See "

Configuring the Printer's TCP/IP Network Settings With RemoteUI

.")

→P.946

The computer you are trying to

print from is not configured cor-

rectly.

Make sure the computer's TCP/IP network settings are configured correctly.

(See "

Configuring the Printer Driver Destination (Windows)

.")

→P.945

(See "

Configuring the Destination in TCP/IP Networks

.")

→P.960

Troubleshooting

Cannot print over a network

iPF6300S

Cannot connect the printer to the network

1039