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Dell 928 User Guide

Dell 928 Manual

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Dell 928 | User Guide - Page 1
Your Software Printer Maintenance Troubleshooting Appendix Click the links to the left for information on the features and operation of your printer. For information on other documentation included with your printer, see Finding Information. To order ink or supplies from Dell: 1. Double
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2. Visit Dell's website: www.dell.com/supplies. 3. Order Dell printer supplies by phone. Refer to the Owner's Manual for the correct phone number for your country. For the best service, make sure you have the Dell printer Service Tag available. See Express Service Code and Service Tag number. Notes,
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How to set up and use my printer Warranty information Owner's Manual Latest drivers for my printer Answers to technical service and support Dell Support Website The Dell Support website provides several online tools, including: Solutions - Troubleshooting hints and tips, articles from technicians
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information Downloads - Drivers Reference - Printer documentation and product specifications How to use Windows 2000/XP/Vista Documentation for my printer Windows 2000/XP/Vista Help and Support Center 1. Click Start® Help and Support. 2. Type a word or phrase that describes your problem, and
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, replace the black ink cartridge with a photo cartridge (sold separately). The Drivers and Utilities CD is provided with your printer. Use this CD to install the software for connecting the printer to your personal computer, and to install a handy application called the Dell All-In-One (AIO) Center
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supported: Windows 2000 with Service Pack 4, 32-bit Windows XP with Service Pack 2, 64-bit Windows XP with Service Pack 1, 32-bit Windows Vista™ and 64-bit Windows Vista™. Follow the instructions in the Setting Up Your Printer diagram to install the hardware and software. If you encounter problems
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default settings". Using the Operator Panel The operator panel buttons allow you to scan, copy and customise documents. The printer is on when the power button is illuminated. Number Part 1 Liquid Crystal Display (LCD) Description Displays scanning, copying and printing options as well as
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Menu button 3 Back button 4 Arrow buttons 5 Power button 6 Cancel button 7 Start button 8 Select or decrease the number of copies. Change the selected mode. Navigate photos on a photo card or digital camera. Switch your printer on or off. Cancel a scan, print or copy job in progress
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Yes and then pressing Select . Copy Mode Copy Menu Item Colour Settings Colour Black and white Copies Zoom 1- 99 100% (Default factory setting) Customisable percentage reduction Quality Normal (Default factory setting) Photo Draft Contrast Dark/light variation in three steps A4 3x5 4x6 5x7
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menu can be changed, however it is always possible to restore the default factory settings. Photo Mode When a memory card or USB memory pen is inserted into the printer slot, Photo mode options can be selected. Photo Menu Settings Item Proof Sheet To create an A4 format index containing all the
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photos. supported are those recognised by the applications installed on the computer, and depend on the association files present. Scan Mode The Scan mode sub menu is displayed only if the printer is connected to a computer. The list of applications on the computer is automatically downloaded
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Supported - Corel Snapfire - Microsoft Photo Dell Image Expert (dellix.exe) - Word Perfect Office X3 (Presentations X3) - Word Perfect Office X3 (QuattroPro X3) - WordPerfect Office 11 - Adobe Photoshop Element Setup Mode The Setup mode sub menu allows you to set preferences for the All-In-One
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mode by pressing one of the operator panel buttons, or by sending a print, copy or scan operation from the computer. The printer remains in 9/page, 16/page. PictBridge Quality: Normal, Photo, Draft. Settings Paper Type: Plain, Coated, Photo, Transparency. Brightness: 10 levels of brightness can
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. This operation takes a few minutes. It is not possible Align Cartridges to interrupt the operation until it completes. Change Print Cartridges The printer display shows the sequence of actions to be performed to change ink cartridges. Print Demo Page Prints a demo page so that the print quality
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the paper feeder. The paper should be placed flat on the paper support surface, with the guide pressed against the edge so that the sheets are fed in straight. Photo paper should be loaded short-edge first with the glossy/photo side facing upwards. Placing an Original on the Scanner Glass 1. Lift
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securing tabs and lift it upwards until it comes free. 2. Place the document or photo you want to scan on the scanner glass with the side to be scanned face downwards upper left corner of the document with the arrow on the printer. 3. When scanning is terminated, put the top cover back into place by
Dell 928 | User Guide - Page 17
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Switch on the computer and printer and ensure that they settings you want for: quality and print speed, paper size, black and white or colour printing, printing with or without borders, operating system). Printing Photos 1. Load the photo paper with the print (glossy) side face up. For
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recommended that you use a colour cartridge with a photo cartridge. For more information, see "Replacing Ink Cartridges". 3. On your computer, paper size, orientation and the number of copies. NOTE: Use Dell Premium photo paper for best results. 7. When you have finished customising your print
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cartridge and a photo cartridge. For more information, see "Replacing Ink Cartridges". printer and ensure that they are connected together. 2. Load up to 10 envelopes into the feeder, ensuring that the stamp is in the upper left corner. NOTE: You can load a single envelope into the paper support
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up for every Bluetooth-enabled device that needs to connect to the printer via the USB Bluetooth adapter. For more information, see the documentation the Windows Mobile/Pocket PDA operating system, you must install additional third-party software. NOTICE: Before contacting Dell technical support,
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as Windows XP (in SPP mode) may impose a passkey exchange, therefore you need to be prepared to use the passkey in any case. Interrupting a Print Operation To interrupt a print operation, you can: Press the Cancel button on the printer. This cancels the current printing operation. Press the Power
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the Dell Photo AIO 928 printer and make a note of the COM port that Windows has assigned to the printer's Bluetooth channel. 7. Open the Printers folder and click Add Printer. 8. Follow the instructions to add a printer specifying if it is a local or network printer, and the printer name Dell Photo
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system used. 10. The Dell Photo All-In-One Printer 928 printer can now operate in a Bluetooth environment. NOTE: The USB connection of the printer is no longer available. Printing Photos from a PictBridge-Enabled Camera The printer supports PictBridge-compatible cameras. 1. Insert one end of the USB
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you insert a memory card or USB memory pen, the Photo mode menu is displayed. NOTE: Do not insert more than one memory card or USB pen at the same time. NOTE: If the memory card is not recognised, an error message appears on the printer LCD. Press the to the Main menu and insert
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the operator panel, use the Arrow buttons to highlight Photo, then press the Select button . 3. Proof Sheet is the first line of the Photo menu. Press the Select button and the printer generates and prints the Proof Sheet similar to the ones shown below according to the settings made in Default
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the card, moving from one to the other. After selecting a photo, you can modify it or perform operations on it using the Options sub menu. 1. Insert a memory card or USB memory pen with the photos into the printer slot. 2. In the Main menu, use the Arrow buttons to highlight Photo then press the
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copies. At the bottom of the display, information is provided on the photos, the functions available and the total number of photos selected. Options for Modifying Your Photos from the Browse Menu When viewing a photo on the printer display, you can press the Menu button Options is a sub menu of
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90°. The display shows the result of the operation that will be applied to the photo. Colour: Choose between Colour, B&W and Sepia. Press the button to save the brightness, contrast and definition. This operation does not damage the original photo in any way as it is only temporary and is not
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Menu Item Settings Border Border Borderless Layout 1 x page 4 x page 9 x page 16 x page Quality Normal Photo Draft Paper Type Plain Coated Photo Transparency Viewing or Printing Photos 1. In Photo mode on the operator panel, use the Arrow buttons to highlight Browse then press the Select
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the operator panel, use the Arrow buttons to highlight Print All, then press the Select button . The printer prints all the photos present on the memory card or USB memory pen connected. Saving Photos on Your Computer In Photo mode on the operator panel, use the Arrow buttons to highlight Save
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document to copy face down on the scanner glass. Ensure that the upper left corner of the document is aligned with the arrow on the printer. 5. Close the top cover. 6. To modify copy settings, select Copy in the Main menu by pressing when it is highlighted. 7. Scroll through the options available
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the settings you have selected (Colour or Black and White). The message Copying... is displayed on the printer LCD. You can interrupt the operation printer. 5. Close the top cover. 6. Click Startg Programs or All Programsg Dell Printers g All-In-One Centerg All-In-One Center. The All-In-One Center
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or darken the document - reduce or enlarge the document. 12. When you finish customising your settings, click Copy. Copying Photos from the Operator Panel 1. Switch on your printer. 2. Load photo paper with the print (glossy) side face up. For more information, see "Loading Paper". 3. Open the top
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The window for defining copy settings has the following aspect: Option Setting Document Define the characteristics of the document to copy. Select Text (only black text or graphics), Mixed (a type combination of black text, colour graphics and photos) or Photo (colour photos only). From
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area To print a single scanned image on more than one sheet of paper. When you select this option a until the number is displayed. Copying Photos from Your Computer 1. Switch on the computer and the printer and ensure they are connected. 2. Load the photo paper with the print (glossy) side
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on the scanner glass. Ensure that the upper left corner of the photo is aligned with the arrow on the printer. 5. Close the top cover. 6. Click Startg Programs or All Programsg Dell Printers g All-In-One Centerg All-In-One Center. The AIO Center opens. 7. Click the Photocopier icon. 8. Click Preview
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You can change the default settings for Copy mode from the operator panel. To modify settings, highlight Copy in the Main menu using the Arrow buttons button. and press the Select Next select Default Settings. For information on the options available, see "Using the Operator Panel".
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activated by clicking its respective icon: When you select Scan to application, all the applications supported by the All-In-One (AIO) Center are listed in the pane on the right side of the window. NOTE: The applications available depend on how your computer is configured, and the association files
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Use the tools displayed on the right of the image preview window to obtain the type of view you want to scan: the corresponding button: · Text (only black text or graphics). · Mixed (a combination of black text, colour graphics and photos). · Photo (colour photos only). - Resolution: from the pull-
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- Notepad - Microsoft Picture It! - Adobe Photoshop 7.0 - Dell™ Image Expert (dellix.exe) - Word Perfect Office X3 ( Photo Colour Colour Gray B/W Custom Resolution Colour depth Brightness Contrast Sepia Descreen Scanning Documents You can scan with your printer using either the printer
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Dell Printersg All-In-One Centerg All-In-One Center. The AIO Center opens. NOTE: You can also open the AIO Center from the operator panel on the printer. Select Scan mode from the printer complete your scan. Scanning Photos 1. Switch on your computer and printer, and ensure that they are connected.
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Ensure that the upper left corner of the front of the photo is aligned with the arrow on the printer. 4. Close the top cover. 5. Open the AIO Center by clicking Startg Programs or All Programsg Dell Printersg All-In-One Centerg All-In-One Center. The AIO Center opens. 6. Select Scan to. 7. Click the
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AIO Center by clicking Startg Programs or All Programsg Dell Printersg All-In-One Centerg All-In-One Center. The AIO Center opens. 6. Select Scan to software on your computer. A copy of OCR software is provided with the printer and should have been installed at the same time as your printer drivers
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opens. 11. For instructions on how to use the ScanSoft OmniPage SE program, see the application guide provided with the software. Saving an Image on Your Computer 1. Open the AIO Center by clicking Startg Programs or All Programsg Dell Printersg All-In-One Centerg All-In-One Center. The AIO Center
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the saved image opens. E-Mailing a Scanned Image or Document To send scanned images or documents by e-mail: 1. Open the top cover. 2. Place the document or photo face down on the scanner glass. Ensure that the upper left corner of the front of the item is aligned with the arrow on the
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ends, your default e-mail program is run automatically. Add a note to accompany the photo to be sent as an attachment, and click Send. NOTE: If you have a see "Loading Paper". 2. Open the top cover. 3. Place the document or photo face down on the scanner glass. make sure that the upper left corner of
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Open the AIO Center by clicking Startg Programs or All Programsg Dell Printersg All-In-One Centerg All-In-One Center. The AIO Center opens. 6. Click the Scan to preview frame to enlarge or reduce the image. 11. Follow the instructions on the screen to select the size of the new image. 12. After you
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and images. Printer driver: a program allowing you to adjust the printer settings. Status Monitor: a program providing information on printer status and that advises when the ink cartridges are running out. Corel Snapfire: a program allowing you to manage, edit, display, print and convert photos and
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Access information on problem solving and maintenance. · Cleaning and checking ink cartridges. · Automatically aligning ink cartridges. See "Aligning Ink Cartridges". · Purchasing new ink cartridges from Dell™. Help Consult the online help for information on how to use the software. The online
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settings indicated. NOTE: The original photos are not modified, the result of Windows® XP, click StartgControl Panelg Printers and other hardwareg Printers and Faxes. On Windows 2000, click Startg Settingsg Printers. On Windows Vista™, click StartgControl PanelgPrinters. 2. Right-click the printer
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amount of ink left in the black and colour ink cartridges. Link directly to the printer maintenance screen displaying information on maintenance and troubleshooting. Purchase new ink cartridges from Dell. Printer Status Monitor The printer Status Monitor is installed with the software and provides
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the low ink level condition (colour, black or both), and their relative percentages. Pop-up windows appear displaying the Dell web site address where you can access information on purchasing new ink cartridges. The printer Status Monitor also displays error pop-up windows when: The printer runs out
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text using a text processing program. NOTE: Ensure you have the OCR software installed on your computer. A copy of the OCR software is provided with your printer and should have been installed at the same time as your printer drivers. 1. Open the top cover. 2. Place the document you want to scan
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to the printer drivers can also be successively installed. In this case you will be guided by the InstallShield Wizard to update the software currently installed on the computer. Installing the Software and Connecting the Printer to Your Computer Using a USB Cable 1. With the computer powered on and
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error messages appear when using the printer, you can remove and repair the printer software installation. 1. Click Startg Programs or All Programsg Dell Printersg All-In-One Centerg Uninstall All-In-One Center. Follow the instructions on the screen. 2. Restart your computer. 3. Insert the Drivers
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list. 3. Click on the name Dell Photo AIO 928 and click Next. The system automatically connects to the Dell web site and checks to see if any newer software versions are available for the Printer and Scanner drivers, Printer firmware or Dell AllIn-One Center Software Tools. 4. If updates are found
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safety information in the section entitled "CAUTION: General Safety Instructions" in this Owner's Manual. 1. Switch on your printer. 2. Lift the scanner unit and position the scanner support between the tabs to hold it open. The ink cartridge carrier moves and stops at the loading position unless
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that the black or photo ink cartridge is fixed securely in the left ink cartridge carrier, and the colour ink cartridge fixed securely in the right carrier. 7. Press the new ink cartridge in until it locked in place by the securing tab. 8. Raise the scanner unit and move the support arm forward
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wavy, even after cleaning the nozzles on the ink cartridges, you can align the ink cartridges manually. From the operator panel: 1. In the Main of the cartridges. Cleaning the Ink Cartridge Nozzles You may need to clean the nozzles when: White lines appear in graphics or solid black areas. Print
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are usually used. NOTE: When using the black cartridge, place the unused photo cartridge in the integrated garage, and vice versa. To replace ink cartridges, proceed as follows: 1. Open the scanner unit of the printer. 2. Remove the ink cartridge you want to store in the garage. 3. Place the
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make a note of it. Installation Problems Computer-related errors CHEcK THAT THE PRiNTER iS cOMPATiBLE WiTH THE cOMPUTER. The Dell™ Photo All-In-One Printer 928 printer supports Microsoft® Windows® 2000, Windows XP and Windows Vista™. ENSURE THAT BOTH THE PRiNTER ANd cOMPUTER ARE SWiTcHEd ON. CHEcK
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Settingsg Printers. On Windows Vista, click Startg Control Panelg Printers. 2 Check if more than one Dell printer is present, in general printer instances have names in the format: Dell Photo All-In-One Printer 928, Dell Photo All-In-One Printer 928 (Copy 1), Dell Photo All-In-One Printer 928 (Copy
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PAPER iS ALiGNEd WiTH THE RiGHT SidE Of THE PAPER SUPPORT, ANd THAT THE PAPER GUidE RESTS AGAiNST THE LEfT EdGE Of THE PAPER. ENSURE THAT THERE iS NO PAPER JAM. If you are using the printer in connection with a computer: · Follow the instructions displayed on the screen to remove the paper jam. If
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has occurred in the ink cartridge support. Remove the support jam, then press the Select button . Cartridge Error Insert cartridges in correct positions: The ink cartridges are installed in the wrong positions. Left: Black or Photo Right: Colour Remove the ink cartridges and reinstall them
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size of the paper loaded in the printer, or press the Select button printing. to continue Ink level error The cartridge is low on ink. This type of message is displayed when the level of ink remaining in the Replace the ink cartridge. For more cartridges reaches: 15 percent, 10 percent and
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Error. Restart Printer. Printer Error. Restart Printer. Printer Error. Restart Printer. Printer Error. Restart Printer. Undetected Bluetooth device. Failure occurred when initialising DC paper Call the Dell Support Center. feed system. Microprocessor encountered an abort or undefined instruction
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to continue. 1102 Invalid Ink Cartridge - Reload Dell Ink Cartridge. (windows pop-up error message) Ink cartridge ID is not valid. Lift the scanner unit and swap ink cartridges. 1103 Black or colour cartridge not inserted. (windows pop-up error message) The ink cartridge is missing. Raise
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TSR circuit, cannot determine ink cartridge temperature. Ink Cartridge Error. Replace ink cartridge. (windows pop up error message) Problem in colour TSR circuit, cannot determine ink cartridge temperature. Paper Control system error. Restart printer. (windows pop up error message) Paper system
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Contacting Dell Warranty and Return Policy Dell Technical Support Policy Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the Operating System, application software and hardware drivers to
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