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Dell Dimension 8250 | Dell Dimension 8250 Owner's Manual - Page 1
DVD volume control dial CD or DVD activity light CD or DVD drive eject button floppy drive eject button* floppy drive light* hard drive light power button *On computers with an optional floppy drive. parallel connector mouse connector network adapter video connector www.dell.com | support.dell.com
Dell Dimension 8250 | Dell Dimension 8250 Owner's Manual - Page 2
used in this text: Dell, the DELL logo, Dimension, Inspiron, Latitude, OptiPlex, Dell Precision, and DellNet are trademarks of Dell Computer Corporation; Intel, Celeron, and Pentium are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft
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CAUTION: Safety Instructions 9 General 9 When Using Your Computer 11 When Working Inside Your Computer 12 Protecting Against Electrostatic Discharge 13 Ergonomic Computing Habits 13 Battery Disposal 14 Finding Information for Your Computer 15 1 Setting Up and Using Your Computer Setting Up
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Information 38 Battery Problems 38 Drive Problems 39 Floppy drive problems 39 CD drive problems 40 Problems writing to a CD-RW drive 40 DVD drive problems 41 Hard drive problems 41 E-Mail, Modem, and Internet Problems 41 Error Messages 43 General Problems 44 The computer stops responding
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56 Video and Monitor Problems 56 If the screen is blank 56 If the screen is difficult to read 57 3 Advanced Troubleshooting Diagnostic Lights 60 Dell Diagnostics 62 When to Use the Dell Diagnostics 62 Starting the Dell Diagnostics 63 Drivers 65 What Is a Driver 65 Identifying Drivers 66
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and Removing Cards 88 Cards 88 Installing a Card 88 Removing a Card 92 Adding Memory 93 RDRAM Overview 93 Removing a Memory Module 95 Adding a Memory Module 96 Adding or Replacing the AGP Card 98 Removing an AGP Card 98 Installing an AGP Card 99 Adding a Second Hard Drive 100 6 Contents
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Panel Insert 103 Installing a Floppy Drive 105 Closing the Computer Cover 107 5 Appendix Specifications 110 Standard Settings 114 Viewing Settings 115 System Setup Screens 116 Clearing Forgotten Passwords 116 Replacing the Battery 117 Dell Technical Support Policy (U.S. Only 119 Definition
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One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only 149 Intel® Warranty Statement for Pentium® and Celeron® Processors Only (U.S. and Canada Only 151 Index 153 8 Contents
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from potential damage. General • Do not attempt to service the computer yourself unless you are a trained service technician. Always follow installation instructions closely. • To help prevent electric shock, plug the computer and device power cables into properly grounded electrical outlets. These
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www.dell.com | support.dell.com CAUTION: Safety Instructions (continued) • To avoid shorting out your computer when disconnecting a network cable, first unplug the cable from the network adapter on the back of your computer, and then from the network jack. When reconnecting a network cable to your
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) removed. • Your computer is equipped with one of the following: - A fixed-voltage power supply - Computers with a fixed-voltage power supply do not have a voltage. - A manual voltage selection switch - Computers with a voltage selection switch on the back panel must be manually set to operate at
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in the sequence indicated. CAUTION: Do not attempt to service the computer yourself, except as explained in your online Dell™ documentation or in instructions otherwise provided to you by Dell. Always follow installation and service instructions closely. NOTICE: To help avoid possible damage to the
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card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a microprocessor chip by its edges, not by its pins. CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery component in your computer. Just before unwrapping
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www.dell.com | support.dell.com When Using Your Computer (continued) Battery Disposal Your computer uses a lithium coin-cell battery. The lithium coin-cell battery is a long-life battery, and it is very possible that you will never need to replace it. However, should you need to replace it, see
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• How to troubleshoot and solve problems • How to add parts • How to contact Dell You can use this CD to access documentation or reinstall drivers (see page 66) Owner's Manual • Express Service Code and Service Tag Number • Microsoft® Windows® License Label Express Service Code and Product Key
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- upgrade information for components, such as memory, the hard drive, and the operating system • Customer Care - contact information, order status, warranty, and repair information • Downloads - drivers, patches, and software updates • Reference - computer documentation, product specifications, and
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User's guides. 3 Click Tell Me How. Windows XP Help and Support Center 1 Click the Start button, and then click Help and Support. 2 Type a word or phrase that describes your problem, and then click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions shown on
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www.dell.com | support.dell.com 18 F i n d i n g I n f o r ma t i o n f o r Yo u r C o m p u te r
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1 SECTION 1 Setting Up and Using Your Computer Setting Up a Printer Connecting Two Monitors Transferring Information to a New Computer Setting Up a Home and Office Network Connecting to the Internet Copying CDs Hyper-Threading Turning Off the Computer
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www.dell.com | support.dell.com Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers • Connect the printer to the
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cable connector on printer clips (2) notches (2) 4 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 5 Install the printer driver if necessary. See the documentation that came with your printer. Connecting a USB Printer 1 Complete the
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www.dell.com | support.dell.com USB connector on computer USB printer cable USB connector on printer Connecting Two Monitors If you purchased a video card that supports dual monitors, follow the instructions in this section to connect and enable your monitors. HINT: If both monitors have VGA
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one has a DVI connector: a Connect the VGA connector on the monitor to the VGA (blue) connector on the computer. b Connect the DVI connector on the other monitor to the DVI (white) connector on the computer. HINT: If you are connecting two flat panel monitors, at least one of them must have a VGA
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www.dell.com | support.dell.com 3 Restart the computer. The Microsoft® Windows® desktop displays on the primary monitor. 4 Use the instructions in the following sections to enable clone mode or extended desktop mode in the display settings. For more information on changing display settings, see the
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onto this monitor, and click OK. The screen temporarily blacks out, and then the desktop displays on both monitors. Transferring Information to a New Computer The Microsoft® Windows® XP operating system provides a Files and Settings Transfer wizard to move data, such as e-mails, toolbar settings
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www.dell.com | support.dell.com 3 On the Which computer is this? screen, click New Computer, and then click Next. 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD, and then click Next. 5 When the Now go to your old computer screen appears, go to your
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with a telephone wall jack. network cable network wall jack Network Setup Wizard Windows XP provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All
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www.dell.com | support.dell.com HINT: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Microsoft® Windows® XP operating system. HINT: ISPs may vary by country. 3 Click Checklist for creating a network. 4 Complete the
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the next window, click the appropriate option connection manually, continue to step 6. Otherwise, follow the instructions on Problems" on page 41. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service
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format a blank CD-R or CD-RW disc so that you can use Microsoft® Windows® Explorer to drag and drop data files to the CD-RW drive. You can use a DirectCD-formatted CD-RW disc like another hard drive on your computer because CD-RW discs are fully rewritable (CD-R discs can be used with DirectCD
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Creator Basic documentation is located in the Microsoft® Windows® XP Help and Support Center (see "Finding Information for Your Computer" on page 15). The documentation is also provided on the Dell Dimension ResourceCD, which is included with your computer. Each Easy CD Creator Basic project program
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DVD/CD-RW combo drive and you experience recording problems, first check for available software patches at the Dell Support website at support.dell.com and if necessary, the Roxio support website at support.roxio.com. • Do not burn a blank CD-R or CD-RW disc to its maximum capacity; for example, do
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for updates and information on using your software with Hyper-Threading. To determine if your computer is using Hyper-Threading technology: 1 Click the Start button, right-click My Computer, and then click Properties. 2 Click Hardware and click Device Manager. 3 In the Device Manager window, click
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www.dell.com | support.dell.com HINT: If you are having difficulty turning off your computer, see "General Problems" on page 44. Turning Off the Computer NOTICE: To avoid losing data, turn off your computer by performing a Microsoft® Windows® operating system shutdown, as described next, rather
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Finding Help Information Battery Problems Drive Problems E-Mail, Modem, and Internet Problems Error Messages General Problems IEEE 1394 Device Problems Keyboard Problems Mouse Problems Network Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems Video and Monitor
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www.dell.com | support.dell.com Finding Solutions Sometimes it's difficult to figure out where to go for answers. Use this chart move the mouse. See the Tell Me How help file for information on standby mode. Get technical assistance from Dell. See page 120. See page 43. 36 So l vi n g Pro b l em s
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See page 44. See page 56. See page 55. See page 53. See page 41. See page 49. See page 48. See page 39. See page 50. See page 54. See page 43. See page 44. See page 41. See page 41. So l vi n g Pro b l em s 37
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instructions on page 9. RE P L A C E T H E BA T T E R Y - If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see page 117). If the battery still does not work properly, contact Dell
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Floppy drive problems E N S U R E T H A T W I N D O W S ® R E C O G N I Z E S T H E D R I V E - Click the Start button and click My Computer. If the floppy drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows
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can sometimes prevent Windows from recognizing the drive. C L E A N THE D IS C - See the Tell Me How help file for instructions on cleaning your CDs. To access help files, see page 38. Problems writing to a CD-RW drive C L O S E O T H E R P R O G R A M S - The CD-RW drive must receive a steady
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Me How help file for instructions on cleaning your DVDs. To access help files, see page 38. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S - See page 70. Hard drive problems RUN CHECK DISK - 1 Click the Start button and click My Computer. 2 Right-click the drive letter (local disk
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www.dell.com | support.dell.com CONNECT THE MODEM DIRECTLY TO THE TELEPHONE instructions on the screen to identify and resolve modem problems. (Modem Helper is not available on all computers.) VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS® - 1 Click the Start button, and then click Control
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SERVICE P R OV I D E R - Contact an Internet service provider to subscribe. C O N T A C T Y O U R I N T E R N E T S E R V I C E P R O V I D E R - Contact your Internet service Control instructions. floppy disk is in the floppy drive. Remove the floppy disk and restart the computer. So l vi n g
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www.dell.com | support.dell.com NOT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND T R Y A GA I N - You have too many programs open. Close all windows and open the program that you want to use. In some cases, you might have to restart your computer to restore computer resources. If so, try
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-up process. Follow the instructions on the screen. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION B A C K U P Y O U R F I L E S I M M E D I A T E L Y - If your computer has a CD-RW drive or a zip drive installed, see the
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- Use a virus-scanning program to check the hard drive, floppy disks, or CDs. RE S T A R T T H E C O M P U T E R - Save and close any open files, exit any open programs, and then shut down your computer through the Start menu instead of pressing the power button. Otherwise, you may lose data. CHECK
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computer locks up, particularly while using a specific device. • A recently added device does not work. • A sound card emits noise or demonstrates other problems the hardware documentation for configuration and troubleshooting instructions. If the problem persists, contact the hardware manufacturer
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www.dell.com | support.dell.com ENSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS® - 1 Click the Start button. 2 Click Control Panel. 3 Click Printers and Other Hardware. If your IEEE 1394 device is listed, Windows recognizes the device. IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED IEEE 1394 D
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- See page 70. Mouse Problems RESTART THE COMPUTER - 1 Simultaneously press < computer is on, remove the power cable from the back of the computer. 2 Connect the mouse to the computer. 3 Reconnect the power cable. 4 Turn on your computer. Pressing the power button does not clear the computer
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page 70. Network Problems C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - Ensure that the network cable is connected as shown on page 27. CHECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER - No light indicates that no network communication exists. Replace the network cable. connection
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or search for the keyword standby or hibernate in Windows® Help. To access help files, see page 38. IF THE POWER LIGHT IS GREEN AND THE COMPUTER IS NOT R E S P O N D I N G - See page 60. I F T H E P O W E R L I G H T I S B L I N K I N G G R E E N - The computer is in standby mode. Press a key on the
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connected to the system board (see page 87). • If the problem persists, contact Dell (see page 120). I F T H E P O W E R L I G H T I S A M B E R A N D G R E E N - The computer is receiving electrical power, but an internal power problem might exist. • Ensure that the voltage selection switch is set
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: • Power extension cables • Keyboard and mouse extension cables • Too many devices on a power strip • Multiple power strips connected to the same electrical outlet Printer Problems C H E C K T H E P R I N T E R D O C U M E N T A T I O N - See the printer documentation for setup and troubleshooting
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the power cable is firmly connected to a working electrical outlet and that the scanner is turned on. • Ensure that the scanner cable is firmly connected to the computer and to the scanner. VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT® WINDOWS® - 1 Click the Start button. 2 Click Control Panel
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are connected to the computer's front-panel headphone audio for this CD-ROM device box. E L I M I N A T E P O S S I B L E I N T E R F E R E N C E - Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. HINT: The volume control in some MP3 players overrides the Windows
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CD drive. 5 Click the Properties tab. 6 Uncheck the Enable digital CD audio for this CD-ROM device box. HINT: See the monitor documentation for troubleshooting procedures. Video and Monitor Problems If the screen is blank C H E C K T H E M O N I T O R P O W E R L I G H T - If the power light is
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computer and monitor power cables to determine if the power cable is defective. TE S T T H E V I D E O EX T E N S I O N C A B L E ( I F U S E D ) - If you are using a video extension cable and removing the cable solves the problem FROM EXTERNAL POWER SOURCES - Fans, fluorescent lights, halogen lamps
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www.dell.com | support.dell.com ADJUST THE WINDOWS® DISPLAY SETTINGS - 1 Click the Start button, and then click Control Panel. 2 Restore the original resolution and refresh rate settings. See the Tell Me How help file for instructions. To access help files, see page 38. 58 So l vi n g Pro b l em s
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3 SECTION 3 Advanced Troubleshooting Diagnostic Lights Dell Diagnostics Drivers Using System Restore Resolving Software and Hardware Incompatibilities Reinstalling Microsoft® Windows® XP
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, the lights remain green. If the computer malfunctions, the color and sequence of the lights identify the problem. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. Diagnostic Code Definition Corrective Action YYGG ABCD Memory modules are
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the hard drive, CD drive, and DVD drive to the system board (see page 87. • If the problem persists, contact Dell (see page 120). YGYY ABCD PCI bus failure has occurred. 1 Determine if a conflict exists by removing a card (see page 92) (not the video card) and then restarting the computer. 2 If
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.dell.com Diagnostic Code Definition Corrective Action YGYG ABCD Video controller failure. • If the computer has a video card, remove the card and reinstall it (see page 98). • If the problem persists or the computer has integrated video, contact Dell (see page 120). GYYY ABCD No memory
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Dell Dimension ResourceCD (see page 63). Starting the Dell Diagnostics From Your Hard Drive 1 Shut down and restart the computer. 2 When the DELL™ logo appears, press immediately. If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop
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is encountered during a test, a message displaying the error code and a description of the problem appear. Write down the error code and problem description and follow the instructions on the screen. If you cannot resolve the error condition, contact Dell (see page 120). 3 If you run a test from
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encountered. Displays error conditions encountered, error codes, and problem description. Describes the test and may indicate screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Drivers What Is a Driver? A driver is a program that controls a device such as a
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Dell Support website and your Dell Dimension ResourceCD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update
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computer to the operating state that existed before you installed the new driver. Using the Dell Dimension ResourceCD If using Device Driver Rollback or System Restore (see page 68) does not resolve the problem, then reinstall the driver from the Dell Dimension ResourceCD: 1 With the Windows desktop
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Restore. 3 Follow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after installing a device driver, use Device Driver Rollback (see page 66) to resolve the problem. If that is unsuccessful, then use System Restore. 68 Advanced Troubleshooting
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→ Accessories→ System Tools, and then click System Restore. 2 Select Undo my last restoration and click Next. 3 Click Next. The System Restore screen appears and the computer restarts. 4 After the computer restarts, click OK. Advanced Troubleshooting 69
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www.dell.com | support.dell.com Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: 1 Click the Start button and click Control Panel. 2 Click Performance and
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programs installed on your hard drive. Therefore, do not reinstall Windows XP unless instructed to do so by a Dell technical support representative. NOTICE: To prevent conflicts with Windows XP, disable any virus protection software installed on your computer before you reinstall Windows XP. See the
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dell.com | support.dell.com HINT: The time required to complete the setup depends on the size of the hard drive and the speed of your computer. 4 Press immediately after the DELL™ logo appears. If the operating system logo appears, wait until you see the Windows desktop Troubleshooting
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are reinstalling Windows XP Professional, at the Computer Name and Administrator Password window, enter a name for your computer (or computer? screen appears, you can enter up to five users. 4 Click Next. 5 Click Finish to complete the setup and remove the CD from the drive. Advanced Troubleshooting
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www.dell.com | support.dell.com Reinstalling Drivers and Software 1 Reinstall the appropriate drivers (see page 66). 2 Reinstall your virus protection software. See the documentation that came with the software for instructions. 3 Reinstall your other software programs. See the documentation that
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Parts Front and Back View of the Computer Reattaching the Front Door and Hinge Arms Opening the Computer Cover Looking Inside Your Computer Installing and Removing Cards Adding Memory Adding or Replacing the AGP Card Adding a Second Hard Drive Adding a Floppy Drive Closing the Computer Cover 4
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www.dell.com | support.dell.com Front and Back View of the Computer Front View 1 2 3 4* 5* 11 6 10 7 9 8 *On computers with an optional floppy drive. 76 A d d i n g Pa r ts
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from the drive. 6 hard drive light The hard-drive light is on when the computer reads data from or writes data to the hard drive. The light might also be on when devices such as your CD player are operating. 7 power button Press this button to turn on the computer. 8 service tag 9 headphone
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www.dell.com | support.dell.com Back View 13 12 11 10 9 8 1 2 3 4 5 6 7 78 A d d i n g Pa r ts
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it into the purple keyboard connector. If you have a USB keyboard, plug it into a USB connector. Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see page 60. Connect a serial device, such as a handheld device, to the serial port. Adding
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www.dell.com | support.dell.com Reattaching the Front Door and Hinge Arms To prevent damage to your computer, the front-panel door is designed to "break away" if it is lifted up too far. If the front-panel door is open and it is pushed inward too hard, the hinge arms may also break away
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front-panel insert use fingers to pull here 5 Lift both hinge arms to the horizontal position. 6 Use the two view slots to align the pivot bar with the two pivot-bar slots. Adding Pa rts 81
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www.dell.com | support.dell.com view slots (2) hinge arms in horizontal position pivot-bar slots (2) pivot bar NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically
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you begin any of the procedures in this section, follow the safety instructions listed in "When Working Inside Your Computer" on page 12. 1 Shut down the computer through the Start menu (see page 33). 2 Disconnect the computer power cable from the electrical outlet. 3 Lower the hinge arms to the
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www.dell.com | support.dell.com Opening the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the steps listed in the safety instructions on page 12 CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening
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safety instructions listed in "When Working Inside Your Computer" on page 12. NOTICE: Be careful when opening the computer cover to ensure that you do not inadvertently disconnect cables from the system board. HINT: The AGP card
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www.dell.com | support.dell.com drive cables power cables power supply computer cover* (page 84 and page 107) hard drive (page 100) filler brackets for empty card slots (4) (page 88) system board (page 87) *Depending on the types of drives installed in your computer, the cover may not open as
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(BATTERY) page 117 microprocessor connector (J2E1) front panel switch connector (FNT PNL) hard drive connector (PRI IDE) password jumper (PSWD) page 116 configuration jumper (CLR CM) AGP slot connector (J6C1) PCI card connectors (PCI1-PCI4) system board power light (PWR LED) CD audio connector
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the procedures in this section, follow the steps in "When Working Inside Your Computer" on page 12. 1 If you are replacing a card, remove the current driver for the card from the operating system. 2 Shut down the computer (page 33). NOTICE: To disconnect a network cable, first unplug the cable from
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. CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. Verify that the standby power light on the system board is off. Adding
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.dell.com | support.dell.com 10 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot. If the card is full-length, insert the end of the card into the card guide bracket as you lower the card toward its connector on the system board. Insert the card
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plug the cable into the network wall jack and then plug it into the computer. 13 Close the computer cover (see page 107), reconnect the computer and devices to electrical outlets, and turn them on. 14 Install any drivers required for the card as described in the card documentation. Adding Pa rts 91
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www.dell.com | support.dell.com Removing a Card CAUTION: Before you begin any of the procedures in this section, follow the steps in "When Working Inside Your Computer" on page 12. 1 Shut down the computer (page 33). NOTICE: To disconnect a network cable, first unplug the cable from your computer
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supported by your computer, look under "Memory" in "Specifications" on page 110. RDRAM Overview NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if the new modules were purchased from Dell
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must be installed in pairs of matched memory size. This means that if you purchased your computer with 128 MB of memory installed and you want to add another 128 MB of memory, you must remove the two continuity modules and replace them with two 64-MB memory modules. NOTICE: You can only install
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. 2 Turn off any attached devices and disconnect them from their electrical outlets. 3 Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board. HINT: Memory purchased from Dell is covered under your computer warranty. Adding Pa rts 95
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dell.com | support.dell.com 4 Open the computer cover (see page 84). 5 Press out the securing clip at each end of the memory module connector. 6 Grasp the module and pull up. If the module is difficult to remove, gently ease the module back and forth to remove it from the connector. Adding a Memory
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in the connector. NOTICE: To avoid damage to the memory module, press the module straight down into the socket with connector, ensuring that it fits into the vertical guides at each end of the connector. Press each end of the module. 8 Close the computer cover (see page 107). NOTICE: To connect a
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www.dell.com | support.dell.com 12 To verify that the memory is installed correctly, check the amount of memory (RAM) listed. Adding or Replacing the AGP Card CAUTION: Before you begin any of the procedures in this section, follow the steps in "When Working Inside Your Computer" on page 12. CAUTION
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PCI connector back of computer Installing an AGP Card 1 To add or replace the card, press the card lever toward the PCI connector and gently press the card into the AGP connector until it clicks into place. AGP card card clip lever card clip slot connector 2 Release the card lever, ensuring that
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the monitor cable to the card's video connector. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 6 Connect your computer and devices to electrical outlets, and turn them on. Adding a Second Hard Drive CAUTION: Before you begin
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lower bay until you hear a click. d Reconnect the power and hard-drive cables to the back of the first hard drive. 11 Gently slide the new hard drive into the upper bay until you hear a click. rail tabs (2) second hard drive in upper bay first hard drive in lower bay hard drive bay Adding Pa rts 101
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www.dell.com | support.dell.com 12 Connect a power cable to the drive. NOTICE: Match the colored strip on the cable with pin 1 on the drive. 13 Locate the extra connector on the drive cable that is attached to your first hard drive and attach the connector to the second hard drive. Your computer
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with the drive for instructions on installing any software required for drive operation. Adding a Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. CAUTION: To guard against electrical shock, always unplug your computer from the
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www.dell.com | support.dell.com insert release tab floppy-drive bay 4 From outside the computer, pull the insert away from the computer's front panel. 104 A d d i n g Pa r ts
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. 2 Attach the floppy-drive cable to the floppy drive and to the system board floppy-drive connector. Ensure that you route the floppy-drive cable through the cable restraint located on the side of the floppy-drive bay. 3 Attach the floppy-drive power cable to the floppy drive. Adding Pa rts 105
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www.dell.com | support.dell.com cable restraint system board floppy-drive connector power cable floppy-drive cable 4 Check all cable connections and fold cables out of the way to provide airflow for the fan and cooling vents. 5 Close the computer cover (see page 107). NOTICE: To connect a network
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all cables are connected, and fold cables out of the way. Gently pull the power cables toward you so that they do not get caught underneath the drives. 2 Ensure that no tools or extra parts are left inside the computer. 3 Close the cover: a Pivot the cover down. b Press down on the right side
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www.dell.com | support.dell.com 108 A d d i n g Pa r ts
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SECTION 5 Appendix Specifications Standard Settings Clearing Forgotten Passwords Replacing the Battery Dell Technical Support Policy (U.S. Only) Contacting Dell Regulatory Information Limited Warranties and Return Policy 5
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www.dell.com | support.dell.com Specifications Microprocessor Microprocessor type L1 cache L2 cache Memory Type Memory connectors Memory capacities Minimum memory Maximum memory Memory speed PC800 PC1066 BIOS address Computer Information System chip set DMA channels Interrupt levels BIOS chip NIC
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5.25-inch bays Available devices ATA-66 or ATA-100 Ultra DMA hard drive, CD drive, Zip drive, DVD drive, CD-RW drive, DVD/CD-RW combo drive, and DVD+RW drive Internally accessible two bays for 1-inch-high hard drives 1 Present only on computers with integrated audio capabilities. Appendix 111
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power-on states Hard-drive access light green Link integrity light (on integrated network adapter) green light for 10-Mb operation; orange light for 100-Mb operation Diagnostic code lights four bicolor (amber and green) located on back panel 2 Present only on computers with integrated audio
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Power DC power supply: Wattage Heat dissipation Voltage (see page 11 for important voltage setting information) Backup battery 250 W 853 BTU (fully-loaded computer without monitor) 90 to 135 V at 50/60 Hz; 180 to 265 V at 50/60 Hz; 100 V at 50/60 Hz for Japanese computers Maximum vibration: Operating 0.
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www.dell.com | support.dell.com Environmental (continued) Altitude: Operating -15.2 to 3048 m (-50 to 10,000 ft)4 Storage -15.2 to 10,670 m (-50 to 35,000 ft) 4At 35°C (95°F), the maximum operating altitude is 914 m (3000 ft). Standard Settings The system setup program contains the standard
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Viewing Settings 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again. Appendix 115
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below the title that display the system processor, L2 cache, service tag, and the version number of the BIOS. • Options - A scrollable box listing options that define the configuration of your computer (including installed hardware, power conservation, and security features). Fields to the right of
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the network wall jack, and then plug it into the computer. 13 Connect your computer and devices to electrical outlets, and turn them on. Turning on your computer with the PSWD jumper installed reenables the password feature. Replacing the Battery CAUTION: Before you begin this procedure, follow the
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www.dell.com | support.dell.com CAUTION: A new battery can explode if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. 1 Record all the screens in system setup
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warranty and any optional support service contract purchased with the computer. 2 All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover
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access the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers) For specific web addresses for your country
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) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Aruba General Support Australia (Sydney) E-mail (Australia): [email protected] International Access Code: 0011 E-mail (New Zealand): [email protected] Country Code: 61
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Brazil International Access Code: 00 Country Code: 55 City Code: 51 British Virgin Islands Brunei Country Code: 673 Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: [email protected] E-mail for French Speaking Customers: support.euro.dell.com/be/fr
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Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Canada (North York, Ontario) Automated Order-Status System International Access Code: 011 AutoTech (automated technical support) TechFax Customer Care (home/small business
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Costa Rica Czech Republic (Prague) International Access Code: 00 Country Code: 420 City Code: 2 Department Name or Service Area, Website and E-Mail Address Tech Support website: support.ap.dell.com/china Tech Support E-mail: [email protected] Tech Support Fax Home and Small Business Technical
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Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 Country Code: 45 E-mail Support (portable computers): [email protected] E-mail Support (desktop computers
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) International Access Code: 00 Country Code: 33 City Codes: (1) (4) Germany (Langen) International Access Code: 00 Country Code: 49 City Code: 6103 Grenada Guatemala Guyana Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: support.euro.dell.com/fr
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Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Hong Kong Technical Support (Dimension™ and Inspiron™) International Access Code: 001 Technical Support (OptiPlex™, Latitude™, and Country Code: 852 Dell Precision™) Customer Service (non
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www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 Jamaica Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: support.euro.dell.
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Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.com International Access Code: 001 Technical Support (servers) Country Code: 81 Technical Support outside of Japan (servers) City Code: 44 Technical Support (Dimension
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www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Customer Technical Support (Austin, Texas, U.S.A.) Customer Service (Austin, Texas, U.S.A.) Fax (Technical Support and Customer
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Access Code: 00 Country Code: 31 City Code: 20 General Support General Support Website: support.euro.dell.com E-mail (Technical Support): (Enterprise): [email protected] (Latitude): [email protected] (Inspiron): [email protected] (Dimension): nl_dimension_support@dell
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General Support Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): Country Code: 47 [email protected] E-mail Support (desktop computers): [email protected] E-mail Support (servers): [email protected]
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) International Access Code Country Code City Code Portugal International Access Code: 00 Country Code: 35 Department Name or Service Area, Website and E-Mail Address E-mail: support.euro.dell.com/es/es/emaildell/ Technical Support Customer Care Sales Fax Puerto Rico General Support St. Kitts
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www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 Sweden (Upplands Vasby) International Access Code: 00 Country Code: 46 City Code: 8 Department Name or Service Area, Website
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Code: 002 Country Code: 886 Technical Support (portable and desktop computers) Technical Support (servers) Transaction Sales Corporate Sales Thailand Technical Support International Access Code: 001 Customer Service (Penang, Malaysia) Country Code: 66 Sales Trinidad/Tobago General Support
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www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com Customer Care website: dell.co.
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-433-9014 International Access Code: 011 AutoTech (portable and desktop computers) toll-free: 1-800-247-9362 Country Code: 1 Consumer (Home and Home Office) Technical Support toll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 DellNet™ Service and Support toll-free: 1-877
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www.dell.com | support.dell.com Regulatory Information Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or
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with the requirements of the official Mexican standards (NOM): Exporter: Importer: Ship to: Model number: Supply voltage: Frequency: Current consumption: Dell One Dell Way Round Rock, TX 78682 Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México
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www.dell.com | support.dell.com 140 Appendix
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product instructions or failure to perform preventive maintenance - Problems caused by using accessories, parts, or components not supplied by us • Products with missing or altered service tags or serial numbers • Products for which we have not received payment THIS WARRANTY GIVES YOU SPECIFIC LEGAL
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batteries lasts only one year and the limited warranty on the lamps for Dell-branded Support and Customer Service Government and Education Customers: Technical Support and Customer Service Dell-Branded Memory not able to repair the product, we will replace it with a comparable product that is new or
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replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data. What if I purchased a service contract? If your service contract is with Dell, service (NAF) under its Code of Procedure then in
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by Dell, you must return the entire computer. A different return policy applies to nondefective products purchased through Dell's Software of the invoice date. To return products, e-mail or call Dell customer service to receive a Credit Return Authorization Number within the return policy period
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product instructions or failure to perform preventive maintenance - Problems caused by using accessories, parts, or components not supplied by us • Products with missing or altered service tags or serial numbers • Products for which we have not received payment THIS WARRANTY GIVES YOU SPECIFIC LEGAL
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Technical Support Customer Service Dell-Branded Memory Canada problem is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis. NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive
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replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data. What if I purchased an on-site service contract? If your service contract is with Dell, service NAF) under its Code of Procedure then
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dell.com | support.dell.com May I transfer the limited warranty? Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited warranty on Dell-branded memory manuals, floppy disk(s), CD(s), power cables specific
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must be unopened, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it. One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) Guarantee Dell Computer Corporation ("Dell") warrants to the end user in
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www.dell.com | support.dell.com Making a Claim Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end user must always supply proof of purchase, indicating name and address of the seller, date of purchase, model and serial
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's motherboard. This limited warranty does not cover damages due to external causes, including accident, problems with electrical power, usage not in accordance with product instructions, misuse, neglect, alteration, repair, improper installation, or improper testing. How to Obtain Warranty Service
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dell.com | support.dell.com Intel Pentium® and Celeron® Processors are backed by a three-year limited warranty. Please refer to the reverse side of this card Celeron® processors through a rigorous battery of tests during the design to prevent computer users from encountering the problem. Errata may
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Index A audio. See sound B battery disposal, 14 fixing problems, 38 replacing, 117 BIOS, 114 C cards connectors, 87 installing, 88 removing, 88 CD drive fixing problems, 40 CD-RW drive blank discs, 31 fixing problems, 40 CDs copying, 30 Easy CD Creator Basic, 30 Check Disk, 41 computer back view,
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41 mouse, 49 network, 50 power, 51 printer, 53 scanner, 54 sound and speakers, 55 video and monitor, 56 floppy drive adding, 103 fixing problems, 39 front door reattaching, 80 H hard drive fixing problems, 41 hardware fixing problems, 47 incompatibility, 70 Help and Support Center, 17, 38 help file
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information to a new computer, 25 troubleshooting, 36 Dell Diagnostics, 62 Help and Support Center, 17, 38 turning off the computer, 34 V video fixing problems, 56 video memory connector, 87 volume adjusting, 55 W warranty, 141 Windows License Label, 15 Windows XP device driver rollback, 66 Help
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156 I n d e x 156 Index