Dell Dimension 8250 Dell Dimension 8250 Owner's Manual - Page 64

www.dell.com | support.dell.com HINT: The Service Tag number for your computer is located at the top of each test screen. 7 Type 2 to start the Dell Diagnostics. 8 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your platform. 9 When the Dell Diagnostics Main Menu appears, select the test you want to run (see page 64). Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. Option Express Test Extended Test Custom Test Symptom Tree Function Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly. Performs a thorough check of devices. This test typically takes an hour or more and requires you to answer questions periodically. Tests a specific device. You can customize the tests you want to run. Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having. 2 If a problem is encountered during a test, a message displaying the error code and a description of the problem appear. Write down the error code and problem description and follow the instructions on the screen. If you cannot resolve the error condition, contact Dell (see page 120). 3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information. 64 Advanced Troubleshooting