Dell OptiPlex 9020M Dell OptiPlex 9020M Owners Manual - Page 48

Updating the BIOS, Jumper Settings, Where is my Service Tag?

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Table 13. System Logs Option BIOS events Description Displays the system event log and allows you to clear the log. • Clear Log Updating the BIOS It is recommended to update your BIOS (system setup), on replacing the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power outlet 1. Re-start the computer. 2. Go to dell.com/support. 3. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product. Proceed with the instructions on screen. 4. If you are unable to locate or find the Service Tag, click the Product Category of your computer. 5. Choose the Product Type from the list. 6. Select your computer model and the Product Support page of your computer appears. 7. Click Get drivers and click View All Drivers. The Drivers and Downloads page opens. 8. On the Drivers and Downloads screen, under the Operating System drop-down list, select BIOS. 9. Identify the latest BIOS file and click Download File. You can also analyze which drivers need an update. To do this for your product, click Analyze System for Updates and follow the instructions on the screen. 10. Select your preferred download method in the Please select your download method below window; click Download File. The File Download window appears. 11. Click Save to save the file on your computer. 12. Click Run to install the updated BIOS settings on your computer. Follow the instructions on the screen. Jumper Settings To change a jumper setting, pull the plug off its pin(s) and carefully fit it down onto the pin(s) indicated on the system board. The following table displays the system board jumper settings. Table 14. Jumper Settings Jumper Setting Description PSWD Default Password features are enabled RTCRST pin 1 and 2 Real-time clock reset. Can be used for troubleshooting. 48

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Table 13. System Logs
Option
Description
BIOS events
Displays the system event log and allows you to clear the log.
•
Clear Log
Updating the BIOS
It is recommended to update your BIOS (system setup), on replacing the system board or if an update is
available. For laptops, ensure that your computer battery is fully charged and connected to a power
outlet
1.
Re-start the computer.
2.
Go to
dell.com/support
.
3.
Enter the
Service Tag
or
Express Service Code
and click
Submit
.
NOTE:
To locate the Service Tag, click
Where is my Service Tag?
NOTE:
If you cannot find your Service Tag, click
Detect My Product
. Proceed with the
instructions on screen.
4.
If you are unable to locate or find the Service Tag, click the Product Category of your computer.
5.
Choose the
Product Type
from the list.
6.
Select your computer model and the
Product Support
page of your computer appears.
7.
Click
Get drivers
and click
View All Drivers
.
The Drivers and Downloads page opens.
8.
On the Drivers and Downloads screen, under the
Operating System
drop-down list, select
BIOS
.
9.
Identify the latest BIOS file and click
Download File
.
You can also analyze which drivers need an update. To do this for your product, click
Analyze
System for Updates
and follow the instructions on the screen.
10.
Select your preferred download method in the
Please select your download method below
window
; click
Download File
.
The
File Download
window appears.
11.
Click
Save
to save the file on your computer.
12.
Click
Run
to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
Jumper Settings
To change a jumper setting, pull the plug off its pin(s) and carefully fit it down onto the pin(s) indicated on
the system board. The following table displays the system board jumper settings.
Table 14. Jumper Settings
Jumper
Setting
Description
PSWD
Default
Password features are enabled
RTCRST
pin 1 and 2
Real-time clock reset. Can be used for
troubleshooting.
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